Mihir Singh

Mihir Singh Email and Phone Number

P&L | Brand Marketing |Growth Marketing | Product Marketing | Customer Experience | Acquisition | Retention | CLM | CVM | Analytics | Research | Trade Marketing | Budget & Revenue Planning @ airtel
gurgaon, haryana, india
Mihir Singh's Location
Noida, Uttar Pradesh, India, India
Mihir Singh's Contact Details

Mihir Singh personal email

n/a
About Mihir Singh

I am a results-driven sales and marketing professional with a strong focus on top and bottom-line performance. My commercial acumen, combined with meticulous attention to detail, has consistently driven productivity and efficiency. I excel in expanding market share, boosting revenue, and enhancing profitability, consistently meeting and surpassing ambitious objectives.I am equally comfortable with hands-on management of large-scale operations, having overseen over 40 million customers, facilitated 1.5 billion+ in revenues, and managed more than 1 million daily transactions. As a business leader, I possess exceptional team-building skills, effectively leading both large teams of 40+ and smaller, agile teams of 5+.With nearly two decades of experience in the Telecom and Media sectors, I've had the privilege of working with exceptional leaders, teams, and businesses. My contributions in various leadership roles have consistently yielded significant positive impacts, resulting in robust top and bottom-line outcomes

Mihir Singh's Current Company Details
airtel

Airtel

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P&L | Brand Marketing |Growth Marketing | Product Marketing | Customer Experience | Acquisition | Retention | CLM | CVM | Analytics | Research | Trade Marketing | Budget & Revenue Planning
gurgaon, haryana, india
Website:
airtel.in
Employees:
44419
Mihir Singh Work Experience Details
  • Airtel
    Marketing Operations Head
    Airtel Aug 2022 - Present
    • Strategy for rollout, expansion and manpower planning dimensioningo 4G / 5G Network investment and network rollouto Postpaid store rollout and manpower planning and dimensioningo Broadband town rollout and Sales force planning and dimensioning• Customer acquisition program o Defining market prioritization and targets in line with opportunityo Programs for partners and sales force to help them achieve deliveries• Customer value management, ARPU upgrade / enhancement and customer retentiono Segment analysis for opportunity of ARPUs, Churno Consumer Insights, research, VOCs and call centre nuggetso Hyper local, personalize communication at the moment of trutho SMS and WhatsApp and Point of Sales Market communication• Elevating customer experience basis insights through NPS surveys, network insights, churn insights, field team inputs and • Annual Revenue Planning, forecasting for customer, revenue brand and market share
  • Vodafone Idea Limited
    Marketing Head
    Vodafone Idea Limited Sep 2018 - Jul 2022
    Delhi, India
    • Business strategy on revenue, market planning, geography prioritization, 3G/4G rollout investment and planning• Budget Planning for Revenue, Customers & ARPU• 1.4% gain in revenue market share, through customer value management, improved retention and higher ARPU extraction• 2% gain in data market share, via 360 degree GTM program Double Tower Double 4G Speed• Brand consideration improvement via Hyper Local Campaign in 40 districts with Localization across Digital, BTL and ATL. • Digital Campaigns, 30 Mn reach, 200 Mn Impression, garnering 1.5 Mn responses and 1Mn Engagements• Consumer Insights & Consumer research led to launch of Filmy Recharge which won the most innovative product by Voice & Data for year 2018• CSR initiative Kumbh Milaap RFID which was widely covered in NDTV, AAJTAK and other media • CSR initiative Gift a Smile for NGO Societies working for under privileged children
  • Vodafone
    Marketing Head
    Vodafone Apr 2017 - Aug 2018
    Lucknow, Uttar Pradesh, India
    1.4% gain in revenue market share, through value management and betterARPU extraction2% gain in data user market share, through 360 degree Double TowerDouble 4G Speed program and campaign1% incremental revenue through customer value management programs byenhancing consumer experience and personalization
  • Vodafone
    Dgm - Customer Value Management
    Vodafone Jul 2016 - Mar 2017
    Mumbai Area, India
  • Vodafone
    Asst General Manager - Customer Value Management
    Vodafone Dec 2015 - Jun 2016
    Mumbai
  • Vodafone India
    Sr Manager Marketing - Data & Vas
    Vodafone India Oct 2014 - Dec 2015
    Lucknow
  • Tata Docomo
    Product Head - U&R And Acquisition - Maharashtra & Goa
    Tata Docomo Sep 2013 - Oct 2014
    Pune
    Two Six Sigma Green Belt Projects. 1. Driving profitability, 2X growth inpostpaid acquisition20 Mn Incremental revenue through customer value management program5% improvement in acquisition quality, through Innovative AcquisitionModel
  • Tata Docomo
    Product Head - U&R And Acquisition - Gujarat
    Tata Docomo Mar 2012 - Aug 2013
    Ahmedabad
  • Tata Docomo
    Manager - Prepaid And Postpaid U&R And Revenue Planning
    Tata Docomo Dec 2009 - Mar 2012
  • Idea Cellular Limited
    Asst Manager Marketing Pune
    Idea Cellular Limited Mar 2008 - Nov 2009
    13% increase in consumer engagement on Special RatesExcellence award for 5 Mn revenue gain in ISDFirst time brought Talk Time concept in Postpaid, gained 2 Mn revenue
  • Tata Indicom Vsat Services
    Asst Manager Marketing Mumbai
    Tata Indicom Vsat Services Feb 2007 - Mar 2008
    Launched the broadband Internet product for SMESShowcased Defence Solution in the biggest Defense shows DefExpo'08Market research and identification of potential SME cluster for satellitebroadband
  • Cyber Media India Limited
    Manager Marketing
    Cyber Media India Limited Jun 2004 - Feb 2007
    Conceptualized ‘Innovation’ theme sponsorship from Symantec througharticle, events & innovator series in Dataquest & PCQuest magazineBrought in TCS & Qualcomm for Voice&Data CEO Conclave’ in 2006Conceptualized, Developed Multi City Seminar for a premier “UPS”company90% increase in billing of Pune region in 2 years
  • The India Today Group
    Sr. Sales Executive
    The India Today Group Jun 2002 - Jun 2004

Mihir Singh Skills

Product Management Product Marketing Customer Acquisition Pricing Strategy Product Lifecycle Management Customer Lifecycle Management Revenue Enhancement Usage Enhancement Business Intelligence Revenue Forecasting Customer Retention Channel Program Management Marketing Communications Sas Customer Studio Business Development Integrated Media Sales Print Media Sales Progressive Enhancement Team Management Key Account Management Go To Market Strategy Vas Brand Management Telecommunications Marketing Account Management

Frequently Asked Questions about Mihir Singh

What company does Mihir Singh work for?

Mihir Singh works for Airtel

What is Mihir Singh's role at the current company?

Mihir Singh's current role is P&L | Brand Marketing |Growth Marketing | Product Marketing | Customer Experience | Acquisition | Retention | CLM | CVM | Analytics | Research | Trade Marketing | Budget & Revenue Planning.

What is Mihir Singh's email address?

Mihir Singh's email address is em****@****o.co.in

What are some of Mihir Singh's interests?

Mihir Singh has interest in Social Services, Children, Economic Empowerment, Education, Science And Technology.

What skills is Mihir Singh known for?

Mihir Singh has skills like Product Management, Product Marketing, Customer Acquisition, Pricing Strategy, Product Lifecycle Management, Customer Lifecycle Management, Revenue Enhancement, Usage Enhancement, Business Intelligence, Revenue Forecasting, Customer Retention, Channel Program Management.

Who are Mihir Singh's colleagues?

Mihir Singh's colleagues are Manshis Bachchan, Aditya Rawat, Hirokjyoti Barman, Sadiq Md Sadiq, Vinod Dham, Henry Kiattu, Boya Balakrishna.

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