Adam Mihlfried

Adam Mihlfried Email and Phone Number

Software Engineering Manager @ ImageTrend
Pittsburgh, PA, US
Adam Mihlfried's Location
Pittsburgh, Pennsylvania, United States, United States
Adam Mihlfried's Contact Details
About Adam Mihlfried

Team-oriented and results-driven Director of Software Development and Software Engineer with 15+ years of experience managing business operations, driving process improvements, and growing successful, empowered, and collaborative teams. I am proficient in implementing scrum and agile methodologies, leading software development life cycles (SDLC), and performing data analysis to drive operational excellence.I have a proven track record in:Agile Practices: Leading agile ceremonies, as both a scrum master and Engineering Director, and utilizing metrics for data-driven decision-making, ensuring transparency and alignment within the team.Team Building and Mentorship: Successfully hiring, mentoring, and developing software engineers, fostering a culture of growth and collaboration that empowers teams to excel.Process Improvement: Managing and driving continuous process improvement initiatives within teams, emphasizing agile methodologies to enhance productivity and responsiveness.Communication and Coordination: Implementing effective communication tools and processes that facilitate coordination with other divisions, optimizing project workflows and collaboration.Integrations and Compliance: Implementing seamless system integrations and navigating government and state regulations to ensure compliance and data security.Secure APIs and Analytics: Designing secure APIs for data exchange and developing comprehensive customer analytics reports that enable organizations to make informed, strategic decisions.User Experience Design: Through user stories, customer consultations, and workshops, I create efficient and friendly user experiences for web-based data collection and operational management applications. This approach ensures that end-users can easily navigate, customize, and utilize applications to meet their needsI am passionate about leveraging technology to drive positive, measurable outcomes and am committed to delivering enjoyable, high-quality, and secure solutions to address the diverse challenges faced by companies, from startups to large enterprises.

Adam Mihlfried's Current Company Details
ImageTrend

Imagetrend

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Software Engineering Manager
Pittsburgh, PA, US
Website:
imagetrend.com
Employees:
390
Adam Mihlfried Work Experience Details
  • Imagetrend
    Software Engineering Manager
    Imagetrend
    Pittsburgh, Pa, Us
  • Imagetrend
    Software Development Lead - Fire
    Imagetrend
    Pittsburgh, Pa, Us
  • Zoll Data
    Layoff/Position Eliminated
    Zoll Data Nov 2024 - Present
    Broomfield, Co, Us
    I’m excited to explore new opportunities where I can leverage my experience and leadership skills to contribute to impactful software projects. I’m motivated to bring fresh energy and perspective to our team and to embrace the chance to build on past successes while opening a new chapter of growth and achievement.
  • Zoll Data
    Director Of Software Development
    Zoll Data May 2019 - Nov 2024
    Broomfield, Co, Us
    As part of the ZOLL Data Systems acquisition of Golden Hour / emsCharts, Inc., I became the development director for three applications teams: Saas solution ("web team"), Integrations, and the Windows-based Desktop application.** NOTE THE FOLLOWING IS MORE DETAIL/FORMATTED DIFFERENTLY THAN WHAT IS ON THE RESUME **PERSONNEL MANAGEMENT* Provided regular feedback via 1:1's; handled conflict and team growth activities; set team and personal goals and measured performance via various JIRA and scrum metrics.* Researched and delivered online skill assessment application and led interview/hiring manager activities.* Scheduled and led knowledge transfer sessions. Collaborated on and coordinated onsite team-building events across engineering groups.* Performed code reviews across various technology stacks via Bitbucket; authored or participated in development of team principles and guideline documents via ConfluenceCUSTOMER MANAGEMENT* Managed customer escalations directly from the front-line support staff and was first point of contact for emsCharts engineering off-hours incidents and scheduled maintenance events. * Regularly met with various customer groups on release previews and feature planning meetings. Travelled to customer sites as needed.* Co-developed internal and public release notes and frequently met with support and acct. management leadership to discuss difficulties and priorities.* Authored and/or ensured root cause analysis for any incidents were completed and distributed.PRODUCT MANAGEMENT / R&D STRATEGY* Championed processes, tools, and evaluated emerging technologies to the larger organization. Worked with peers on areas of improvement they created to bring to my teams.* Handled SOC II and NEMSIS compliance, budget, COGS reduction, penetration test mitigation and tax credit processes for emsCharts products.* With product mgmt, drove prioritization and roadmap and reported out to executives
  • Emscharts
    Director Of Software Development & Developer
    Emscharts Jan 2012 - May 2019
    Software development manager and scrum leader for 10+ person development team, while maintaining role as web, database, and desktop application developer and assisting on IT and SRE activities. ** NOTE THE FOLLOWING IS MORE DETAIL/FORMATTED DIFFERENTLY THAN WHAT IS ON THE RESUME **CUSTOMER MANAGEMENT* Lead a critical care user group as a clinical expert resource to guide development.* Built content for customer (user) conferences including the event application and website.STAFF MANAGEMENT* Singularly handled sourcing technical hires and coordinated the interview process with various team members.* Collaborated with offshore leadership to identify evolving needs and requirements.* Researched/implemented Atlassian's Confluence documentation system.* Researched/implemented time tracking system to move away from home grown system. SECURITY / COMPLIANCE* Continued as the primary contact for national, state compliance via the NEMSIS standard as well as the * R&D contact for SOC II - Type 2 audits and regular national NEMSIS compliance* Reviewed OWASP Top 10 / security best practices.Activity developed (coded, tested, code reviewed) and/or managed various integrations such as: DATA IMPORTS / EXPORTS* Imports from EKG ("Cardiac monitor") and Computer-Aided Dispatch ("CAD") vendors,* Imports from emsCharts mobile (iOS/Android/Windows) field collection software, systems, inventory/supply systems.* Exports to faxing providers (Biscom, Kno2) and numerous medical billing companies.* Import/Export to Salesforce for customer support incident tracking* Import/Export from HL7 and other patient care record ("PCR") vendors and Telehealth providers and imported * Import/Export to AWS S3/Glacier for document storage & retrievalDATA WAREHOUSE / ANALYTICS* Co-managed a data warehouse ETL process for customer reporting/Analytics functionality.* Created views, indexes, functions to manage the conversion of data
  • Emscharts
    Software Developer
    Emscharts Jul 2003 - May 2019
    • Architected and engineered various parts of the patient care reporting system (PCR), ensuring nationwide compliance, a homegrown CRM/support system, and numerous integrations with third-party vendors.• Supervised the conversion of a desktop-based Windows Forms application to an upgraded Windows Presentation Foundation platform (WPF) and developed the server-side Windows Communication Foundation (WCF) services to manage data transfer and synchronization.• Created and designed content for the public-facing website.• Served as the National EMS Information System Software Vendor representative, collaborating with NHTSA and later the NEMSIS TAC, to design and implement various versions of the national standard.
  • Expedient (Stargate Industries / Stargate.Net, Llc)
    Software Engineer
    Expedient (Stargate Industries / Stargate.Net, Llc) May 1999 - Jul 2003
    Pittsburgh, Pa, Us
    • Improved the speed and efficiency of provisioning customer services by migrating the authentication system from a flat file to an Oracle database system and updating the internal billing system.• Created a customer billing portal to view their services and login information.

Adam Mihlfried Skills

Software Development Mysql Web Development C# Oracle Css Php Coldfusion Perl Databases Software Project Management Pl/sql Xml Requirements Analysis User Interface Wcf Xslt Windows Server

Adam Mihlfried Education Details

  • Penn State University
    Penn State University
    Computer Science
  • Robert Morris University
    Robert Morris University
    It Concentration

Frequently Asked Questions about Adam Mihlfried

What company does Adam Mihlfried work for?

Adam Mihlfried works for Imagetrend

What is Adam Mihlfried's role at the current company?

Adam Mihlfried's current role is Software Engineering Manager.

What is Adam Mihlfried's direct phone number?

Adam Mihlfried's direct phone number is +141264*****

What schools did Adam Mihlfried attend?

Adam Mihlfried attended Penn State University, Robert Morris University.

What skills is Adam Mihlfried known for?

Adam Mihlfried has skills like Software Development, Mysql, Web Development, C#, Oracle, Css, Php, Coldfusion, Perl, Databases, Software Project Management, Pl/sql.

Who are Adam Mihlfried's colleagues?

Adam Mihlfried's colleagues are Andrew G., Alex Tushie-Lessard, Claire Cox, Jaime Deiman, Jonathan Bishop, Lea Falck, Sheryl Smith.

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