Mihnea Nemes Email & Phone Number

Herndon, Va, Us

Richmond, Virginia, United States

Manage service portfolio, service catalog, process governance, critical deliverables, and ITSM platform, supporting the end-user computing services contract with the Virginia IT Agency (VITA). This program provides devices, software, and support to over 50,000 users across all executive branch agencies of the Commonwealth of Virginia.

Washington D.C. Metro Area

Multi-faceted project management role supporting the end-user computing services contract with the Virginia IT Agency (VITA). Implementation of new services:Define the service charter, pricing and architecture; provide input to contract modifications; develop content for customer communications and training. Manage critical deliverables:Coordinate creation of quarterly and annual plans and reports covering all functional areas of the program.

Washington D.C. Metro Area

Restructured the features and pricing of the managed services offering for network infrastructure and unified communications. Managed opportunity pipeline; won several new contract awards, enabling a steady growth of services revenue.

Washington D.C. Metro Area

Prepared bids and proposals for managed services encompassing end-user computing, network infrastructure, unified communications and healthcare solutions. Evaluated supplier solutions, partnered with new suppliers and enhanced managed service offering. Developed user guides for the Iron Bow healthcare product suite.

Washington D.C. Metro Area

Wrote engineering documentation for the Samsung LTE radio and core network systems serving the US and global market. Improved collaboration with teams based in the US, UK, and South Korea by implementing cloud-based content libraries in Author-it.

Washington D.C. Metro Area

Managed content creation for all customer-facing documentation of the order management solutions division. Wrote user manuals and API guides for hosted applications that enabled number portability, directory listing and subscriber management services.

Washington D.C. Metro Area

Sales engineer for the Verizon and AT&T accounts. Delivered technical presentations to prospective clients in the US, Canada and the Caribbean. Designed DWDM and CWDM optical network solutions as part of RFP responses.

Honolulu, Hawaii

Led a team of six engineers that performed quality assurance for the Spirent TestCenter, the company's next generation test system. Co-wrote a testing methodology book for customers testing IP and MPLS networks.

Honolulu, Hawaii

Managed development of an integrated solution for testing Inverse Multiplexing over ATM, a technology widely used in 3G wireless networks. Defined systems requirements, managed development and testing activities, conducted internal sales training and provided Tier 3 support to customers.

Honolulu, Hawaii

Developed requirements for network interface cards integrated into the flagship AX4000 test system. Provided expertise in network routing and switching protocols (IP, BGP, MPLS and ATM) on multiple software development projects.

Washington D.C. Metro Area

Designed a distributed management protocol that enabled seamless reconfiguration around failures in the network. Conducted product demonstrations and participated in standardization work within the ATIS Packet Technologies and Systems committee.

Master Of Engineering, Electrical Engineering

Research Assistant and Adjunct Faculty. Designed and demonstrated a distributed network management protocol for maintaining service.

Postgraduate Research, Telecommunications Software And Networks

Developed formal specifications of network protocols using the ESTELLE language (ISO 9074:1989). Joint research project.

Engineer (B.Eng.+1), Electronics And Telecommunications

Graduated with a professional engineering license from the Polytechnic University of Bucharest.