Mike Hodson Email & Phone Number

Chicago, Il, Us

Lead a distributed Evidence Software Development organization across the US, UK, and Poland.

Chicago, Il, Us

Leading teams that build Body Worn Cameras, In-Car Camera Systems and the Evidence Library Software.

Roubaix, Fr

Recruited to oversee development and implementation of highly resilient cloud based IT / data center infrastructure for all US operations for this globally leading cloud/web services provider. Work closely with C-Suite to identify firms future technology needs and devise strategies to drive improvements across all departments. Provide executive leadership in directing team of 78 Software Developers, DevOps, SREs, and Project Managers to compete and deliver client projects on time and to the highest quality standards. Devise and implement DevOps best practices. Define technical roadmaps, create/monitor KPIs, and plan/administer annual budget. Deliver executive summary updates to senior leadership team.** Hold full responsibility for preparing and administering $150M annual technology/capex improvement budget. ** Credited for growing grew revenue by 100% the last three years by deploying new services quickly and efficiently. ** Play key role in establishing vendor relations, negotiating contracts, and directing update/install new technologies.** Serve as SME in deploying Agile Scrum methods to ensure timely completion and delivery of ~30 active projects.** Lead team in maintaining 8K+ customer environments/platforms, including VMware and OpenStack products. ** Reduced Data Center operating costs by migrating all DC locations into one seamless, consolidated operation.** Manage product escalations for T1–T3 and Data Center incidents, addressing ~3500 incidents per month.** Oversee US Security team in completing ISO27001, SOC1 Type 1 and Type 2, and PCI DSS assessments.** Improved team productively by deploying DevOps/automation function strategy while reducing staff by 15%.

Roubaix, Fr

Palo Alto, Ca, Us

Hand-picked by senior leadership to oversee the buildout of the firms first ever global cloud services infrastructure from the ground up that supported 5500+ physical vmware ESXi servers & 90+ storage arrays running ~18K guest machines across US, Japan, Australia, and Europe. Led team of 146 in defining/developing overall enterprise cloud technology infrastructure best practice operating procedures, spanning Capacity Planning, Order Management, Customer Relations, Product Management, and System Development and Engineering. Administered annual budget and coordinated completion of key improvement projects. Monitored/tracked client projects from initial contact to final system deployment. ** Prepared and administered $120M annual capex budget based on forecasted growth and revenue projections.** Credited for refining and streamlining vSphere customer deployment times from 28 hours to under 8 hours.** Coordinated and managed successful buildout/installation of equipment for 22 separate locations in three years. ** Supervised the provisioning of all customers resources, ensured on time fulfillment of customer service orders.** Drove process to deploy/operate data center facilities, physical servers, and virtual infrastructure.** Researched and identified new products/technologies for adoption into product portfolio that increased ROI & TCO.** Served as lead in working with stakeholders to design new private, public & hybrid cloud product solutions.** Oversaw execution of third-tier escalations to resolve cloud infrastructure, configuration, and design issues.** Established and maintained vendor relationships to ensure product support and create product road maps.

Built solid career of achievement and promotion for this firm specialized in providing managed hosting, data storage, and cloud computing services for clients worldwide, creating cloud services infrastructure that supported operations at four data centers in the US, one in Brazil, and two in Europe. Led team in architecting, installing, maintaining, and resolving complex, escalated issues on global scale. Created and maintained system/operational documentation. Devised KPIs, enforced department policies, and managed all project schedules and expectations. Reported achievements to Senior team. ** Credited for creating the cloud infrastructure that Terremark/Verizon/IBM used for 8+ years. ** Drove process to design, build, and deploy a FedRamp complaint cloud; resolved cloud product escalation issues.

Managed T3 ESXi platforms; oversaw Dell, HP, Cisco UCS and IBM servers; 3PAR, NetApp and EMC storage functions.

Assisted sales team in developing managed services documentation to support pre-sales processes, designed clients software solutions and planned infrastructure upgrades.

Dallas, Texas, Us

Led T3 support team to maintain MS/Email Servers, Backups, Network, F&B system (Aloha), and Accounting (Oracle)

Dallas, Texas, Us

Coordinated/managed upgrade and maintenance of local servers and F&B stations for ~40 Golf, City & Fitness Clubs across Texas, Oklahoma & Louisiana; built & maintained Terminal Services, Citrix Farms, MS AD domains, Clusters for Exchange, SQL & File Sharing; managed all IT system backup and recovery processes.