Mijat Ivović 🕚 Email & Phone Number

Serbia

Stockholm, Stockholm County, Sweden

Powrs is a Cutting-Edge Swedish Fintech CompanyAt Powrs, we are transforming the landscape of secure online transactions with our advanced escrow-like payment solution. Our innovative platform is designed to protect both buyers and sellers—whether individuals or businesses—by ensuring that funds are securely held in trust until all deal conditions are fulfilled. This approach offers unparalleled peace of mind and fosters trust in online transactions.We are committed to advancing… Show more Powrs is a Cutting-Edge Swedish Fintech CompanyAt Powrs, we are transforming the landscape of secure online transactions with our advanced escrow-like payment solution. Our innovative platform is designed to protect both buyers and sellers—whether individuals or businesses—by ensuring that funds are securely held in trust until all deal conditions are fulfilled. This approach offers unparalleled peace of mind and fosters trust in online transactions.We are committed to advancing the safety and reliability of e-commerce, aiming to create a fairer and more secure online business environment for everyone. Join us in our mission to enhance transaction security and build confidence in digital commerce. Show less

Belgrade, Serbia

Walnut Creek, California, United States

At Healthcare Central Co., we are dedicated to revolutionizing personal health management through our flagship mobile app, HealthLy. Our cutting-edge app serves as a comprehensive tool for family health and medication management, providing users with essential resources to monitor and enhance their health and the well-being of their loved ones. HealthLy offers a seamless experience for managing personal health records and tracking medication, making it an invaluable companion for those… Show more At Healthcare Central Co., we are dedicated to revolutionizing personal health management through our flagship mobile app, HealthLy. Our cutting-edge app serves as a comprehensive tool for family health and medication management, providing users with essential resources to monitor and enhance their health and the well-being of their loved ones. HealthLy offers a seamless experience for managing personal health records and tracking medication, making it an invaluable companion for those committed to better health outcomes.Learn more at www.HealthLyApp.com. Show less

Dubai, Uae

Belgrade, Serbia

We empower startups and organizations across the private and public sectors to drive transformative change and achieve their vision. Our approach is rooted in collaboration and tailored strategies, aimed at pushing our clients forward through innovation and strategic improvement.What We DoStartups: We address critical issues and opportunities in areas such as organizational development, business scaling, strategy, operations improvement, executive coaching, interim leadership… Show more We empower startups and organizations across the private and public sectors to drive transformative change and achieve their vision. Our approach is rooted in collaboration and tailored strategies, aimed at pushing our clients forward through innovation and strategic improvement.What We DoStartups: We address critical issues and opportunities in areas such as organizational development, business scaling, strategy, operations improvement, executive coaching, interim leadership, process redesign, marketing strategy, CRM, new technology implementation, and corporate finance.Established Organizations: We specialize in project recovery, cost reduction, process mapping and redesign (using Six Sigma methodologies), CRM systems implementation, executive coaching, digital transformation, operations optimization, and restructuring.☛ 𝙊𝙪𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚 𝙃𝙊𝙐𝙍𝙇𝙔-𝘽𝘼𝙎𝙀𝘿 𝙤𝙧 𝙇𝙊𝙉𝙂 𝙏𝙀𝙍𝙈 𝙚𝙣𝙜𝙖𝙜𝙚𝙢𝙚𝙣𝙩𝙨 𝙫𝙞𝙖 𝙤𝙣𝙡𝙞𝙣𝙚 𝙤𝙧 𝙞𝙣-𝙥𝙚𝙧𝙨𝙤𝙣 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣 ☚ Show less

Belgrade, Serbia

💜 Real Estate Investment Company 💜 offering: 🏤 Casa Trenta - exclusive apartments for purchase in an energy-efficient building in Vračar, Belgrade, Serbia REAL ESTATE | SALES | SHORT TERM RENTALS | CONSTRUCTION |ENERGY-EFFICIENCY | INVESTING | FINANCIAL MANAGEMENT |NEGOTIATION | PROJECT MANAGEMENT | MARKETING |

Belgrade, Serbia

My responsibility as a director at GIR is to bring people, new technologies and processes together in order to create a superior customer experience with the GIR brand.GIR is a high-end, contemporary solid wood & metal furniture manufacturer from Serbia, employing over 700 people. It designs and manufactures its furniture brand recognizable around the world. The GIR Store in Belgrade also offers other well-known branded furniture and home accessories. GIR represents the top quality… Show more My responsibility as a director at GIR is to bring people, new technologies and processes together in order to create a superior customer experience with the GIR brand.GIR is a high-end, contemporary solid wood & metal furniture manufacturer from Serbia, employing over 700 people. It designs and manufactures its furniture brand recognizable around the world. The GIR Store in Belgrade also offers other well-known branded furniture and home accessories. GIR represents the top quality and elegance created in Serbia. Show less

Belgrade, Serbia

STARTUP | LEAD GENERATION | SCALABILITY |BPO | PERFORMANCE IMPROVEMENT | CRM |PROCESS DEVELOPMENT | OPERATIONS | LEAN |CHANGE MANAGEMENT | PROJECT MANAGEMENT |CUSTOMER RELATIONSHIP MANAGEMENT |DIGITAL TRANSFORMATION |~ Ensured the company has effective operational and financial procedures in place.~ Drove the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.~ Controled company costs and introduces tactical… Show more STARTUP | LEAD GENERATION | SCALABILITY |BPO | PERFORMANCE IMPROVEMENT | CRM |PROCESS DEVELOPMENT | OPERATIONS | LEAN |CHANGE MANAGEMENT | PROJECT MANAGEMENT |CUSTOMER RELATIONSHIP MANAGEMENT |DIGITAL TRANSFORMATION |~ Ensured the company has effective operational and financial procedures in place.~ Drove the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.~ Controled company costs and introduces tactical initiatives to address theft and other losses.~ Monitored invoices, money-handling procedures, accounting and bank processes.~ Delegated responsibilities to ensure staff members grow as capable participants.~ Employs various initiatives to coach employees to optimize their capabilities.~ Assessed and implements improved processes and new technologies and collaborates with management regarding the implementation of these improvements.~ Designed and implemented business operations.~ Established policies that promote company culture and vision.~ Oversaw operations of the company and the work of executives.~ Lead employees to encourage maximum performance and dedication.~ Evaluated performance by analyzing and interpreting data and metrics.~ Assisted the CEO in fundraising ventures.~ Participated in expansion activities (investments, acquisitions, corporate alliances etc.).~ Managed relationships with partners/vendors.~ Acted as a liaison between the company and the client for quality assurance.~ Provided mentoring to all employees, including management.~ Coordinated with the human resources department to recruit skilled talent and keep the best employees. Show less

Chicago, Illinois, Usa

STARTUP | REAL ESTATE | PROCESS DEVELOPMENT |DATA SECURITY | CRM | TECHNOLOGY SELECTION |TEAM MANAGEMENT | COACHING | OPERATIONS |DIGITAL TRANSFORMATION | HIRING |~ Accountable for setting up and developing a US-based real estate investment company in Belgrade, Serbia. Responsible for obtaining legal documents, drafting and signing contracts, accounts payables and preparing budget.~ Created company’ structure, job descriptions, hiring, and onboarding process. Held… Show more STARTUP | REAL ESTATE | PROCESS DEVELOPMENT |DATA SECURITY | CRM | TECHNOLOGY SELECTION |TEAM MANAGEMENT | COACHING | OPERATIONS |DIGITAL TRANSFORMATION | HIRING |~ Accountable for setting up and developing a US-based real estate investment company in Belgrade, Serbia. Responsible for obtaining legal documents, drafting and signing contracts, accounts payables and preparing budget.~ Created company’ structure, job descriptions, hiring, and onboarding process. Held more than 250 interviews for various positions and hired 15 employees within the first 6 months. ~ Mapped, analyzed and designed operations, sales, acquisition processes. Implemented data security measures to reduce risks.~ Selected, implemented and configured CRM cloud-based solution and other software tools to complement previously defined processes (developing designs, determining business needs, managing data conversion, creating global templates, and migrating businesses to these templates).~ Trained, coached, motivated and mentored the team of 15 employees while providing them with daily operational support and solutions. Developed and measured KPIs and quality assurance steps. Show less

Belgrade, Serbia

STARTUP | ACCELERATOR | CONSULTING |MENTORSHIP | INVESTING | STRATEGY |OPERATIONS | GROWTH | SCALABILITY |Mentoring startup companies in strategy, operations and management as a part of the Startup Accelerator of Impact Hub Belgrade Impact Hub Belgrade is the community of impact entrepreneurs, mentors and creative professionals, locally rooted and globally connected, who collaborate and realize IMPACT for profit enterprises and startups to work & grow solving essential… Show more STARTUP | ACCELERATOR | CONSULTING |MENTORSHIP | INVESTING | STRATEGY |OPERATIONS | GROWTH | SCALABILITY |Mentoring startup companies in strategy, operations and management as a part of the Startup Accelerator of Impact Hub Belgrade Impact Hub Belgrade is the community of impact entrepreneurs, mentors and creative professionals, locally rooted and globally connected, who collaborate and realize IMPACT for profit enterprises and startups to work & grow solving essential problems.Impact Hub Belgrade is part of the fastest growing global movement where the future of business is prototyped in 100+ locations in 60+ countries in the world. Show less

Belgrade, Serbia

TEAM MANAGEMENT | OPERATIONS | PROJECT MANAGEMENT | ACCOUNT MANAGEMENT | CRM | STRATEGY | FINANCE | NEGOTIATION | PRICING | TRANSFORMATION~ Developed and implemented the strategy for recovering and stabilizing the most profitable project in the company resulting in contract renewal and business expansion.~ Created and implemented new processes, and optimized existing ones (by applying six sigma/lean approach and innovative IT solutions), which resulted in major KPIs… Show more TEAM MANAGEMENT | OPERATIONS | PROJECT MANAGEMENT | ACCOUNT MANAGEMENT | CRM | STRATEGY | FINANCE | NEGOTIATION | PRICING | TRANSFORMATION~ Developed and implemented the strategy for recovering and stabilizing the most profitable project in the company resulting in contract renewal and business expansion.~ Created and implemented new processes, and optimized existing ones (by applying six sigma/lean approach and innovative IT solutions), which resulted in major KPIs improvement by 30% and increased effectiveness by up to 40%.~ Coordinated business operations for several major international clients, with teams of more than 140 people and 10 managers, by providing management coaching, staff planning, and operational management during peak seasons, which resulted in achieving maximum team productivity while improving quality of CRM services by on average 50%.~ Achieved 4th place (first-time participant) out of 100 in the ranking of best call center services in the United Kingdom.~ Built and maintained a high-level relationship with clients while providing them with B2C CRM analysis, customized performance reporting, processes improvements proposals and solutions for daily issues.~ Accountable for account management, financial efficiency, budgeting, invoicing, crisis management and operational excellence. Show less

Novi Beograd, Serbia

STARTUP | INVESTING | ENTREPRENEURSHIP | BUSINESS DEVELOPMENT | MARKETING | SALES~ Negotiated entry of the world’s largest fitness franchise into the Serbian market.~ Created business plan, formed marketing strategy and brand awareness, implemented operational procedures, coordinated facility selection and remodeling, trained staff and coordinated daily operations.

Belgrade, Serbia

STARTUP | BPO | STRATEGY | FINANCE | RESTRUCTURING | BUDGETING | BUSINESS DEVELOPMENT | P&L | TEAM MANAGEMENT | PRICING | CRM |ACCOUNT MANAGEMENT | CLIENT SATISFACTION~ Grew company to become Serbian leader in providing BPO services and increased the company’s income 3 times and the number of employees 4 times (within two years), while also increasing gross margin.~ Accountable for managing finances (P&L, cash flow), strategy development, budgeting, management… Show more STARTUP | BPO | STRATEGY | FINANCE | RESTRUCTURING | BUDGETING | BUSINESS DEVELOPMENT | P&L | TEAM MANAGEMENT | PRICING | CRM |ACCOUNT MANAGEMENT | CLIENT SATISFACTION~ Grew company to become Serbian leader in providing BPO services and increased the company’s income 3 times and the number of employees 4 times (within two years), while also increasing gross margin.~ Accountable for managing finances (P&L, cash flow), strategy development, budgeting, management structure, and coordination.~ Developed company from small to mid-sized by creating its culture and structure, defining job positions, recruiting and coaching management team of 15 people and coordinating contact center growing operations involving more than 100 employees.~ Introduced policies and processes for project management, operations, security, training, quality control which led to ISO 9001 certification, improved communication between departments, improved effectiveness, efficiency and increased quality of services offered.~ Increased number of clients and established and maintained strong high-level partnerships with clients such as US Embassy, Ringier (Blic), VolksBank, Nivea, Nestle, Samsung, Austrian Embassy, and many more international and local clients. Show less

Los Angeles, California, Usa

PROCCESS IMPROVEMENT | ACCOUNT MANAGEMENT |OPERATIONS | COST REDUCTION | OPTIMIZATION~ Re-engineered order fulfillment process which led to eliminating annual loss of $50.000 and helped double the sales.~ Enhanced shipping operations by using six sigma approach and implementing new technologies which decreased average turnaround time by more than 50%.~ Created and analyzed reports which improved sales forecasts, returns analysis and process improvements.~… Show more PROCCESS IMPROVEMENT | ACCOUNT MANAGEMENT |OPERATIONS | COST REDUCTION | OPTIMIZATION~ Re-engineered order fulfillment process which led to eliminating annual loss of $50.000 and helped double the sales.~ Enhanced shipping operations by using six sigma approach and implementing new technologies which decreased average turnaround time by more than 50%.~ Created and analyzed reports which improved sales forecasts, returns analysis and process improvements.~ Improved inventory management by creating procedures, setting counting control points, managing team.~ Organized daily sales operations by coordinating sales, finance and shipping departments and managing timely and accurate order fulfillment. ~ Managed distributors’ and resellers’ accounts (USA and international). Show less

Los Angeles, California, Usa

STARTUP | HEALTH FOOD | BUSINESS DEVELOPMENT |TEAM MANAGEMENT | PRODUCT OWNER | MARKETING |

Managament & Operations + Information Systems

Activities and Societies: SCA, SSSS

High School, Mathematics And Computers Programming