Mohammad Jeelani Email & Phone Number

Plantation, Florida, Us

• Drives exploratory and ethnographic research efforts including identifying target users, gaining deep insights into user context, identifying pain points and obstacles, and defining user needs. • Engages with current and future customers through site visits and Proof of Concept (POC) trials, while also collaborating with solution developers, to gather insights aimed at driving market adoption and overcoming barriers.• Collaborates cross-functionally with engineering, design, sales/marketing, and product planning teams to leverage research findings in informing robust product strategies, refining product requirements and establishing product KPIs.

Plantation, Florida, Us

• Lead all human factors and ergonomics design efforts for wearable computers and human inputs including handheld controllers.• Designed, planned and executed user research studies to validate products and to gather insights on user needs, performance, behaviors and preferences.• Collaborated with industrial design and engineering teams to optimize product form factor and user interactions.• Initiated the company’s first competitor benchmarking study by performing comparative user testing to guide the iterative development of hand-tracking performance.

Chicago, Il, Us

• Provided strategic oversight throughout all product development phases across all CNH Industrial brands, ensuring optimal ergonomic design, enhanced user interactions, and alignment with global market needs and regulatory standards.• Conducted in-depth analysis using simulation techniques and virtual models to validate vehicle designs, ensuring superior comfort, reachability, visibility, roominess, and human force acceptance.• Initiated and facilitated customer clinics to gather feedback on design prototypes to guide critical design decisions.• Spearheaded research and development initiatives on control haptics and indicator lighting including the authoring of internal design standards.

• Developed and executed strategic initiatives for the firm including the planning and development of future products and services, fostering business growth, and building the company's brand and influence in the industry.• Managed key customer accounts, delivering tailored solutions for enhancing productivity, improved safety, increased comfort, and reducing costs.• Led the overhaul of the eTools SaaS platform including UI design, prototyping, UX testing, and change management strategies to ensure seamless enterprise migration.• Championed customer success for current and future SaaS products through iterative design and close collaboration with software developers, optimizing user experience and aligning capabilities with customer needs.

• Provided a diverse portfolio of consulting services including workplace evaluation, ergonomics design, 2D and 3D design visualization, prototype development and testing, ergonomics product validation, kaizen/workshop facilitation, biomechanics training, and ergonomics program auditing and mentoring.• Enhanced workplace efficiency and safety in over 75 different facilities across diverse industries including paper, automotive, aviation, petroleum, medical technology, mining, building materials, appliance, electronics, and warehousing.• Managed technical support functions for SaaS products including ensuring effective user provisioning, data management, and issue resolution.• Delivered over 1,000 hours of end-user training for SaaS products.

Wright-Patterson Afb, Oh, Us

• Human Factors Research Intern at the 711th Human Performance Wing, Human Effectiveness Directorate

Master Of Fine Arts - Mfa, Design Thinking

Master Of Science, Industrial Engineering

Bachelor Of Science, Industrial Design Studies (Formerly Environmental Design)

Mechanical Engineering