Mijkel Postma Email & Phone Number

With over 20 years of work experience, I am a seasoned professional with expertise in team management and project management. I am adept at fostering teamwork and collaboration, and skilled in providing technical support and evaluating team performance to ensure optimal results. I have a proven track record in overseeing KPIs, ensuring SLA compliance, and managing CSAT. I am highly adaptable and effective in vendor relationship management. I am proficient in ServiceNow and CMDB database management, enabling streamlined operations. I am currently looking for new opportunities to leverage my skills and experience in a dynamic and innovative organization that values diversity and excellence.My most recent role was as a Regional Manager at ESP Global Services, where I led a team of 25 field engineers across four countries. I was responsible for planning and executing projects, maintaining quality standards, resolving issues, and delivering customer satisfaction. I also managed the budget, contracts, and resources for the region. I used my technical skills and knowledge to provide support and guidance to my team and customers, and to troubleshoot complex problems. I also used my communication and interpersonal skills to build and maintain strong relationships with internal and external stakeholders, including vendors, partners, and clients. I contributed to the growth and success of the organization by achieving and exceeding the targets and objectives.

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