I had a dual role at F5 services. My main role as Service Channel Manager was to manage the F5 reselling channel and partners in Nordics and BeNeLux from support services point of view. This includes collaboration with distributors, resellers, and account teams and the customers to cover e.g. service renewals, escalation management, approvals of exceptions, quarterly business review meetings etc. My other role in the Professional Services (PS) sales team covered the sales of F5 technical consulting, training and enhanced support services to the F5 customers in BeNeLux, Nordics and Eastern Europe regions.(Solution sales, professional services, consulting, Engagement management, training, channel sales, channel maangement, support service, renewals, business development)

My role at Oracle was to articulate the value of Oracle Advanced Customer Services to our enterprise customers and partners, and sell Oracle's services solutions matching the needs of the customers. The scope of work includes management of the sales process throughout the sales cycle from a lead to the contract and delivery.(Solution sales, bid management, support services, consulting, engagement management)

I was responsible for selling Sun Professional Services consulting services to our large end customer and ISV&OEM partner accounts. I gained experience in identifying and developing customer needs and mapping the Sun offerings and solutions to the customer requirements. Important part of the work was managing international bid teams to produce solution proposals and RFP responses. I was also coordinating the exisiting project engagments throughout the sales and project delivery life cycle. Additionally, I managed the successful launch and sales of the Sun Customer Ready Systems (CRS) factory hardware and software integration services program to our largest OEM customers in Finland.(solution sales, consulting, OEM, bid management, engagement management, project management)

I was responsible for the customer delivery projects of Tecnomen Unified Messaging systems. My main account was the GMBH's biggest customer, a GSM operator in Switzerland. My project team, consisting of undersigned and several Finnish and German project engineers, successfully delivered several challenging projects and met the requirements of the demanding Swiss customer.(project management, telecommunications)

Tecnomen Ltda delivered several Unified Messaging and Prepaid systems to the mobile telco operators in Brazil. I was in charge of several telecommunications systems delivery and expansion projects as a project manager. One of my challenging projects included a successful large scale voice/fax mail and prepaid system deployment to an operator with coverage of several northern states of Brazil. The work included project managerial tasks and coordination of an multinational project team, with some additional challenges resulting from the exotic Amazonian environment and Latin American working culture. (project management, telecommunications)

I was responsible for Operations and Maintenance (O&M) related products of Tecnomen Multimedia Messaging Systems. The product managers work at Tecnomen spans through the whole product life cycle, and my scope of work included a wide spectrum of product management related tasks like requirements specifications, R&D project kick-offs, technical product marketing, productisation, sales engagements, pricing and proposal preparation.(product management, life cycle management, bid management)

My main tasks were related to providing provide technical support and assistance to several of Tecnomen's telco customers, mainly in Europe. The work consisted of troubleshooting, remote and on-site support, installations of software corrections and updates in different customer sites around Europe and Middle East.(customer support, project delivery)