Mika Einto Email & Phone Number

Helsinki, FI

Working as an IT Manager at Telia that has very versatile business towards our customers. My responsibilities are mainly internal IT services and running daily operations, development and project management. Working daily with a team of experts is very inspiring and Telia gives very good opportunities to develope service towards better solutions as our.

Helsinki

• Having a long experience of IT management, IT operations and procurement gives me possibility to give my expertise to our customers and CGI. I manage team of 22 lifecycle management coordinators who runs daily.
• Project management
• Client relationship management
• Team management
• Logistics
• Software development (SCRUM)

• I manage global onsite and lifecycle management services at CGI. I have 50 person in my team that produces services to our global clients in all regions. We are focusing producing high quality service with customer.
• Project management
• Global Service strategy and design
• Business and organizational transformation
• Documentation and process descriptions
• Continuos development

Espoo

• Manager for 15 person onsite support team in Espoo. In busy times the team is extended around 20 persons.We provide end user service as end local support for end users, service point services and device installation.
• Recruiting
• Defining support processes
• Client management
• Process development
• Setting up the outsourcing concept

Espoo

• Team leader for 15 person IT-support team in Espoo. In busy times the team is extended around 20 persons.We provide end user service as end local support for end users, service point services and device installation.
• Service operations
• Project management
• Process design and documentation
• Resource management
• Service development

Vantaa

• My responsibilities were managing IT deparment and local support services at the stores. I worked closely with the business so I was able to apply solutions and develop processes. Work included skills as project.
• Managing the end user and infra support services
• Project management
• Team management
• Process development
• Strategy

Vantaa

• IT Manager was responsible of IT services for company and managing end user support services. Business and IT development and project management activities included in position also. Handling IT Infra, support.
• Managing the IT department and end user support service
• Project management
• Process development
• Strategy
• Finance management and budgeting

Helsinki

Provided consultation services for board members and IT deparment.

Helsinki

• Responsible of IT Infra and support services for the company. Development, outsourcing management, contract management, budgeting and IT services was main areas that I was responsible of. Position included project.
• Partner and vendor management
• Manage outsourced end user support services
• Licence management
• Network solutions management
• Project management

Worked in IT Infra support and development team. Main responsibilities IT Infra standardization, support service, documentation for large accounts.

Vantaa

I was responsible of IT-support and administration work. I handled installations, virus protection, hardware and software installations.