After 16 years in the UK, I've returned to South Africa to enjoy the lifestyle and to use my experience and skills in this beautiful Country. As a person who has started careers in 3 different Countries and made a success of it I thought I would do it AGAIN but this time with a young family. Completely 'nuts', I know but why not!I've had good success in the very competitive, high-energy, extremely service oriented UK and European markets, and I'm sure the experience will transfer well into South Africa. I'm a big believer in developing strong teams, and in coaching and mentoring future leaders; and I'm well positioned for GM, Operations Manager or Key Accounts Manager positions.I'm looking for a new challenge at present so am available to meet. Please do contact me and I'd love to explore what you need and how I may be able to assist.AREAS I MAKE A DIFFERENCE IN:☑ Building Profitable Relationships☑ Retaining Clients☑ Growing Profits & Margins☑ Introducing Innovation☑ Developing New Business☑ Spearheading TurnaroundsENDORSEMENTS:“ultimate role model”• “Mikaela is the absolute ultimate role model for our industry. Passionate, dedicated, with attention to detail.”-Paul Clement, Senior Partner, Paul Clement Hospitality Services“a stickler for high standards”• “Mikaela was a born leader… [she is] a stickler for high standards and attention to detail and she trains her staff to believe in the same… compromise is not in her vocabulary.”-Samantha Chatham,Co-Founder, Somewhere South Hospitality Solutions“excellence was consistent”• “During one of the biggest stadium mobilisations of its time (Wembley National Stadium) I could not think of anyone else I would want by my side… Mikaela’s leadership, work ethic and application of excellence was consistent day in and day out.”-Jaquie Scammell, Keynote Speaker, Thought Leader: Business of Service “customer focus”• “Mikaela is a great professional who brings high standards, great customer focus and a true dedication to all elements of her work.”-Rachel Carter, Director, I dependants by Sodexo“in-depth financial knowledge”• “Mikaela stands out as being one of the hardest working, committed and success driven managers… during out time at Elior she applied these skills to deliver and exceed targets and challenges on many occasions… her in depth financial knowledge enabled us to produce accurate budgets and forecasts.”-Fiona Harrington CIMA