- Host a weekly poetry open mic and increased attendance from 30 to 80-90 community members within 3 months while also generating a 40% increase in café sales - Demonstrate product knowledge and passion for literature by staying informed about new releases, best sellers and literary trends to offer personalized recommendations to customers based on interests and genre preferences- Manage inventory by monitoring stock levels and assisting in receiving, unpacking and shelving new product arrivals- Facilitate smooth event operations such as author signings and book releases by assisting with setup, check-in, book sales and fostering crowd engagement

- Write journalism articles for online publication.- Conduct interviews to enhance article content. - Develop investigative news stories through research and analysis of events and occurrences that are affecting the Pittsburgh region.

-Create a welcoming environment for customers-Access and meet the needs of multiple tables at once-Work collaboratively with various team members to ensure customers have an amazing experience

- Schedule and facilitate all meetings for organization. - Develop and host events and workshops to raise awareness about the organization and encourage attendees to submit the works they have created. - Finalize content decisions and the layout of works for publication. - Delegate unassigned tasks to staff members and maintain an engaging environment where people feel that their thoughts and ideas are respected and progressive the the publication.

- Manage content submissions and separate into newspaper sections.- Advise staff writers and provide feedback on articles. - Develop web design layout for online publication.

-Write various articles each semester for both print and online publication-Conduct interviews to enhance articles-Utilize photography and layout skills

- Edit poetry and prose for publication issues. - Create and promote advertisements for submissions. - Collaborate with other editors to finalize content decisions.

-Developed press releases and created a newsletter to distribute news regarding the museum (events, introducing new artists, etc.)-Created content and advertisements for social media-Planned events to increase community engagement