Mikaela Whitton Email & Phone Number

Reno, Nevada, United States

Covington, Kentucky, United States

• Assisted lead designer in reviewing/updating patterns for internal manufacturing• Worked in web based platform WFX to help create/update technical spec sheets• Organized and managed samples and swatches for assortment reviews• Assisted in vendor communications, purchase order generation and maintenance.• Assisted with on-site photo shoots; assisted in styling and planning• Collaborated with marketing to create social media content- behind the scenes video and photography

Covington, Kentucky, United States

• Managed and supported off site call center- handled all escalated customer contact• Worked in POS system to process retail orders• Managed retail sales floor- replenished products serviced customers• Managed physical inventory and replenishment• Processed and managed international retail orders• Managed back office shipping and receiving UPS and FedEx accounts- resolved lost package investigations and assisted with shipping quotes• Trained new hires on customer relations, sales processes, product knowledge and complied and created documentation of processes

Covington, Kentucky

• Generated sales of wholesale products to existing customers as well as prospects• Attended wholesale markets presented product, set up and merchandised tradeshow booth, and contributed to team sales goals that resulted in $161,000 in annual revenue• Managed and grew a large strategic account TVSN which accounted for $127,000 of company revenue• Utilized OMS and Power BI systems to manage accounts, process purchase orders, and manage and monitor inventory• Manage Neiman Marcus dropship program. Process and manage B2C orders daily and manage and upload inventory. Orders processed in 2019 resulted in $572,000 in sales• Collaborated with the marketing department and created social media content and marketing emails.• Managed day-to-day general customer correspondence and service.• Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers• Managed Covid-19 mask project. Suddenly took on and managed all wholesale bulk orders- generated $70,000 in revenue• Managed product line sheets- created and updated annually• Collaborated with merchandising team forecasting product design as well as inventory projections.• Assisted in shipping and receiving wholesale and retail. Processed and packed orders under world ship program, processed RTVs and customer returns

Covington, Kentucky

• Assisted brides and parties in finding gowns and accessories in personal appointment setting• Contributed in coordination and execution of seasonal fashion shows with over 200 attendants.• Maintained records on customers and prospects utilizing CRM system• Assisted front desk services, which included scheduling appointments, greeting customers, processed payments• Assisted in inventory management and sample processing• Assisted in shipping and receiving department

Jacksonville Beach, Florida

• Assisted hotel guests as a server and bartender• Managed alcohol inventory restocked and assisted with reorders• Pursued training to advance mixology knowledge• Designed and developed quarterly drink menus and specials• Assisted in interviewing, hiring, and training new staff on bar practices and customer service

Jacksonville, Florida Area

• Assisted customers and maintained department, product, and promotional knowledge to drive sales• Restocked shelves and assisted in department product merchandising• Attended training sessions to earn Nordstrom fit stylist certification• Maintained and developed customer accounts utilizing personal book system• Met monthly sales goals to contribute to overall department revenue

San Diego, Ca

• Assisted deign team on development and design of Women’s accessories• Assisted in color, print, and pattern SMU creative design for brands such as Puma, Hurley, and Skullcandy• Assisted in styling of photo shoots of accessories and assisted in photography editing for product catalogs

Athens, Greece

• Participated in weekly meetings with retail buyers• Managed project in excel data entry of new inventory• Assisted Merchandiser in retail stores with product display and merchandising• Coordinated and promoted in-store special events and public sample sales• Designed and managed internal company newsletter• Assisted in photo shoots, model coordination and fittings