Mikaela Z.

Mikaela Z. Email and Phone Number

Senior Project & Program Manager | Driving Process Innovation & Strategic Solutions | Empowering Teams to Exceed Expectations @ Jackson Healthcare
United States
Mikaela Z.'s Location
Canton, Georgia, United States, United States
About Mikaela Z.

My goal for every project is to help teams go further, faster. With a proven record of improving systems and processes, I maximize results. I effectively multi-task and prioritize work in high-pressure, fast-paced environments. Skilled in planning and the management of complex projects involving multiple teams, I am consistently recognized for excellence in efficiency and performance under changing conditions.

Mikaela Z.'s Current Company Details
Jackson Healthcare

Jackson Healthcare

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Senior Project & Program Manager | Driving Process Innovation & Strategic Solutions | Empowering Teams to Exceed Expectations
United States
Employees:
498
Mikaela Z. Work Experience Details
  • Jackson Healthcare
    Senior Project & Program Manager | Driving Process Innovation & Strategic Solutions | Empowering Teams To Exceed Expectations
    Jackson Healthcare
    United States
  • Behavioral Health Link
    Project Manager
    Behavioral Health Link Jul 2023 - Present
    Atlanta, Georgia, Us
    • Utilized waterfall project management methodologies to meticulously plan, execute, and monitor strategic initiatives aimed at optimizing crisis care response times. Orchestrated stakeholder engagement through methods such as regular status meetings, stakeholder workshops, and effective communication plans. • Successfully managed the transition from a regional to a program-wide approach to crisis response, leveraging structured change management principles such as Kotter's 8-Step Process to facilitate smooth integration and stakeholder acceptance.• Spearheaded the implementation and utilization of the Asana project management platform across the organization, driving enhanced visibility, collaboration, and productivity impacting a 300 person team. • Crafted tailored workflows and task structures within Asana to streamline operations and improve project outcomes, with an efficiency increase of 40%.• Spearheaded the establishment of a Project Management Office, driving the implementation of standardized documents and protocols aligned with industry best practices. This resulted in an increase in efficiency and reduction of project completion time by an average of 25%.• Championed efforts on the training team, drawing on educational and instructional design best practices, guiding the inception and execution of comprehension training plans. Realized a 60% increase in team productivity along with measurable enhancement in learner engagement and trainer efficacy.
  • North Point Ministries, Inc.
    Senior Project Manager
    North Point Ministries, Inc. Oct 2015 - Jul 2023
    Alpharetta, Ga, Us
    We work as a logistics agency for a 600-person non-profit. We build global experiences for thousands of people each year. That means we manage and support: the financial logistics for the income of millions of fundraised dollars and the movement of funds to key international partners and local vendors; the marketing website and digital campaign materials for emails, etc.; the security and travel details for all trips; participant preparation and task management; personnel and team coaching. • Lead CRM platform as Product Owner, overseeing full requirements backlog and effectively articulating product vision and user stories to development teams, resulting in a 30+% reduction in rework.• Establish strategic roadmaps for SaaS solutions. Oversaw the end-to-end development life cycle, from requirements to verification, leading to the active engagement of over 7,000 regular users and enabling 70,000+ transactions totaling $14.5+ million.• Identify opportunities to increase efficiency of systems. Refined two major workflows impacting two teams which reduced task completion time by more than half.• Leverage active listening, strategic thinking and relationship management skills to drive successful procurement contract negotiations with suppliers. Achieved average savings of 15-25% per contract over projected budgets.• Direct multiple projects concurrently with combined budgets of up to $2 million.• Developed and delivered dynamic and inspirational training and informational presentations, reaching and engaging thousands of people.• Integrated Asana project management software across five cross-functional teams, optimizing workflows and reducing schedule overruns by 35%. Develop comprehensive project management plans and schedules while diligently monitoring task completion.
  • North Point Ministries, Inc.
    Department Project Manager
    North Point Ministries, Inc. Aug 2011 - Oct 2015
    Alpharetta, Ga, Us
    • Led, motivated, supported, and managed a diverse team of 200 volunteers across three teams, fostering a positive and collaborative work environment.• Orchestrated the seamless execution of event logistics for 2000 participants, from planning to implementation. Coordinated with stakeholders, volunteers, security, medical, catering, and operations teams to deliver a memorable and well-organized experience.• Developed and executed effective marketing and social media strategies targeting an audience of 5,000+ resulting in increased brand visibility and engagement.• Collaborated closely with the software development team to implement a check-in system for 1500 students. Conducted thorough risk management activities to ensure smooth implementation. Acted as a trusted consultant for five subsequent large-scale implementations, offering valuable insights and guidance based on prior experience.• Produced hundreds of one on one testimonial videos, managing the production process end to end.
  • University Of Phoenix
    Professor Of Instructional Design And Curriculum Innovation
    University Of Phoenix May 2009 - Dec 2012
    Phoenix, Az, Us
    An expert in curriculum development and instructional design, I helped equip future educators to confidently walk fully prepared into classrooms to teach the next generation.• Facilitated dynamic and interactive courses focused on lesson plan design and assessment, equipping aspiring educators with essential skills to excel in their teaching roles. • Provided personalized mentorship to students at risk of being removed from the program. Implemented targeted interventions resulting in 100% improvement, guiding students from a failing to a passing status.• Maintained up-to-date knowledge of best practices for teaching in online environment, including emerging instructional software available and industry standards. Skillfully integrated technology-driven solutions to ensure seamless and effective delivery of educational content.• Evaluated the success of the MEd program, providing valuable insights and actionable recommendations for program enhancement.
  • Riverwood International Charter School
    Language Arts Teacher
    Riverwood International Charter School Jan 2011 - Jun 2011
    Sandy Springs, Ga, Us
    • Designed dynamic instructional plans incorporating variety of learning styles.• Worked with department personnel to institute consistent programs across a variety of curriculum areas.
  • Irvine Unified School District
    Language Arts Teacher
    Irvine Unified School District Aug 2005 - Nov 2010
    Irvine, California, Us
  • Anoka-Hennepin School District
    Language Arts Teacher
    Anoka-Hennepin School District Aug 2004 - Jun 2005
    Anoka, Minnesota, Us

Mikaela Z. Education Details

  • Adams State University
    Adams State University
    Counseling
  • Concordia University Irvine
    Concordia University Irvine
    Curriculum And Instruction
  • University Of San Diego
    University Of San Diego
    Crosscultural Language And Academic Development
  • North Central University
    North Central University
    Elementary Education
  • North Central University
    North Central University
    Teaching English As A Second Or Foreign Language/Esl Language Instructor

Frequently Asked Questions about Mikaela Z.

What company does Mikaela Z. work for?

Mikaela Z. works for Jackson Healthcare

What is Mikaela Z.'s role at the current company?

Mikaela Z.'s current role is Senior Project & Program Manager | Driving Process Innovation & Strategic Solutions | Empowering Teams to Exceed Expectations.

What schools did Mikaela Z. attend?

Mikaela Z. attended Adams State University, Concordia University Irvine, University Of San Diego, North Central University, North Central University.

Who are Mikaela Z.'s colleagues?

Mikaela Z.'s colleagues are Emilie Crocker, Bill Wright, Rachel Wulwick, Russell Copeland, Zachary Demoss, Carline Brownlee, Alexander Duran.

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