Mikael Journo

Mikael Journo Email and Phone Number

Chief Operating Officer @ Lingokids
Barcelona, CT, ES
Mikael Journo's Location
Barcelona, Catalonia, Spain, Spain
Mikael Journo's Contact Details
About Mikael Journo

Passionate executive with a unique track record of building and leading multi-disciplinary teams for high growth and hyper-scale B2C companies.
Currently CMO of a fast growing ed-tech start-up
Deep expertise in strategy, quantitative marketing at hyper-scale, technology management, sales, direct marketing, revenue generation. In addition, wide experience, with BCG and DiamondCluster, consulting for leading companies in many industries (Telecom, Travel, Consumer Products, Finance, etc.) around the world (US, Europe, Asia).

Specialties: Sales - Operations - Marketing Strategy - Product Marketing - CRM - Value Based Marketing - Offer design / launch / re-launch - Pricing - Analytical marketing - Performance management - Customer Value Management - E-commerce - Digital advertising channels - Business strategy - IT project management - distributed development - Organisational design

Mikael Journo's Current Company Details
Lingokids

Lingokids

View
Chief Operating Officer
Barcelona, CT, ES
Website:
lingokids.com
Employees:
205
Mikael Journo Work Experience Details
  • Lingokids
    Chief Operating Officer
    Lingokids
    Barcelona, Ct, Es
  • Lingokids
    Chief Marketing Officer
    Lingokids Sep 2021 - Present
    Madrid, Comunidad De Madrid, Es
  • Kipoya
    Sr Advisor
    Kipoya May 2019 - Present
    Providing marketing and strategy advice to a very promising young ed-tech startup.
  • Housfy
    Coo / General Manager Real Estate
    Housfy Nov 2019 - May 2021
    Barcelona, Catalonia, Es
    In charge of generating growth in the real-estate activities of Housfy (property sale and rental).Lead sales teams for both mandate capture and property sales, as well as all operation teams (publishing, customer service, post-sale).Driving marketing and business strategy with aim to scale business and organization efficiently.Drove material decrease in cost per mandate (~ -50%), increase in revenue per mandate (+25%) and drove business unit to profitability through mix of process, pricing and marketing changes.
  • King
    First Vice-President Marketing Strategy And Central Operations
    King Jun 2018 - Jun 2019
    Stockholm, Se
    Lead marketing strategy team and key marketing strategic projects, including establishing our methodologies for appeal assessment and launch strategy for future products, designing our new marketing organization and crafting new marketing and distribution strategiesImplement and lead the product-oriented part of the marketing organization, covering the full life-cycle of our products: early marketability assessment of future products, launch planning, live title marketing plans and campaigns execution. Operate in partnership with marketing functional organization (performance, marcomms and analytics) and in charge of teams embedded within the product organization in Barcelona, Stockholm and London.Lead central marketing operations, including customer care, web teams, marketing technology roadmap and innovationLead a combined team of ~150 marketers, data scientists, business analysts, UX designers and developers.
  • King
    First Vice-President Player Kingdom And Customer Operations
    King May 2017 - Jun 2018
    Stockholm, Se
    In addition to the below, lead King Customer Care operations, combining agent support with technology-led automated and proactive player support.
  • King
    Vice-President Player Kingdom (Crm, Player Community And Social Media)
    King Sep 2015 - May 2017
    Stockholm, Se
    In addition to the below, lead the teams in charge of Social Media events and posting for our games (Facebook, Twitter, YouTube, etc.)
  • King
    Vice-President Player Kingdom (Crm And Player Community)
    King Mar 2015 - Sep 2015
    Stockholm, Se
    In addition to the below, lead the teams in charge of building viral and social features within our games, as well as the team in charge of the King.com website.
  • King
    Vice-President Crm
    King Oct 2013 - Mar 2015
    Stockholm, Se
    In charge of all mass-targeted King to player and Player to Player communication (400M+ Monthly Active Users), including outbound Mobile Push, Email and FB App to User messaging, cross promotion (mobile in-game and FB), social media communication (FB, Twitter, YouTube, etc), Kingdom features (Connect, King Graph, Invites, Profile, Etc) and King.com. Leads central teams in Barcelona as well as embedded teams in London, Stockholm, Barcelona and Seattle. Key achievements:- Recruitment of top talents to setup the teams in all locations- Implementation and scaling of our in-house highly targeted mobile push capabilities through combination of game events and automated communication flows- Move, with games teams, to Live Ops as mean to drive engagement- Evolutions and scaling of our cross-promotion capabilities - Reset of the Kingdom project, delivery of new connect paradigm (King Sized Graph), implementation of new invite channels (Kingvites and Google)
  • Vistaprint
    Vice-President Crm And Analytics Europe
    Vistaprint Jul 2012 - Sep 2013
    Waltham, Ma, Us
    In charge of Vistaprint Europe retention marketing including CRM strategy definition, execution and capabilities to drive repeat revenues.In charge of Vistaprint Europe marketing analytics, covering acquisition channels optimization, customer behaviors understanding and web analytics.Lead a combined team of 50 marketers and marketing analysts.Accountable for 200M€ annual revenues.
  • Vistaprint
    Vice-President Strategy And Analytics Europe
    Vistaprint Oct 2010 - Jul 2012
    Waltham, Ma, Us
    Lead team of 20 that provides marketing strategy and analysis for the European Business Unit of Vistaprint. Covers Web, Customer and Channel performance analysis as well as Customer research.
  • The Boston Consulting Group
    Principal
    The Boston Consulting Group Jun 2006 - Dec 2010
    Boston, Massachusetts, Us
    Lead multiple teams of consultants through business strategy cases for companies in various sectors (telecoms, banking, luxury goods, consumer goods, government). Assignments included due diligence, business strategy, PMI, organization design, outsourcing potential evaluation and marketing strategy cases.
  • Diamondcluster
    Principal
    Diamondcluster Apr 2002 - May 2006
    Chicago, Il, Us
    Senior Associate to Principal with assignments in Paris, Amsterdam and London, UK. Most assignments for mobile operators using analytical marketing for offer design, pricing, distribution, handset management, overall performance tracking, decision making processes, etc.
  • Sapient
    Manager Program Management
    Sapient Mar 1999 - Mar 2002
    Boston, Ma, Us
    Assistant Manager then Manager in Atlanta and New York City. Managed several projects including two large ones, one for a .com in the music industry and another for an insurance company.
  • Sema Group Telecom
    Project Manager
    Sema Group Telecom Sep 1997 - Mar 1999
    Diamond Bar, Ca, Us
    Project Manager in Washington DC. for the deployment of an international calling card platform then Project Manager in Atlanta for the rollout of billing systems for small to medium mobile operators.

Mikael Journo Skills

Business Strategy Change Management Business Analysis Strategy Outsourcing Crm Management Project Management Leadership Marketing Strategy Analytics Pricing Telecommunications Analysis Program Management Management Consulting Operational Excellence Strategy Development E Commerce Segmentation Organizational Design Acquisition Integration Due Diligence Strategic Planning Financial Modeling Consulting Online Advertising Marketing Web Analytics Customer Experience Customer Service Employee Engagement Contact Centre Team Leadership People Management Performance Management Operations Management Microsoft Office Problem Solving Team Building Banking Leadership Development Coaching Call Center Call Centers Project Delivery Contact Centers Business Process Team Management Employee Training Human Resources Recruiting Sales Sales Process Time Management Customer Satisfaction Process Improvement Business Process Improvement Service Delivery Account Management Customer Retention Stakeholder Management Vendor Management Workforce Management Customer Relationship Management

Mikael Journo Education Details

  • Centralesupélec
    Centralesupélec
    Engineering
  • Cornell University
    Cornell University
    Engineering Management

Frequently Asked Questions about Mikael Journo

What company does Mikael Journo work for?

Mikael Journo works for Lingokids

What is Mikael Journo's role at the current company?

Mikael Journo's current role is Chief Operating Officer.

What is Mikael Journo's email address?

Mikael Journo's email address is my****@****ail.com

What is Mikael Journo's direct phone number?

Mikael Journo's direct phone number is +4420730*****

What schools did Mikael Journo attend?

Mikael Journo attended Centralesupélec, Cornell University.

What skills is Mikael Journo known for?

Mikael Journo has skills like Business Strategy, Change Management, Business Analysis, Strategy, Outsourcing, Crm, Management, Project Management, Leadership, Marketing Strategy, Analytics, Pricing.

Who are Mikael Journo's colleagues?

Mikael Journo's colleagues are Marina Polito, Elsa Gómez Frias, Meredith C., Javier Arevalo, Marlon Pacho Salcedo, Alberto Enrique Pérez Reñón, Alberto Sánchez Romero.

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