The Fédération des parents francophones de Colombie-Britannique (FPFCB) is the provincial organization that represents all parents whose children attend a Francophone school or preschool.ADMINISTRATION- Provide administrative support to the Executive Director and the Board- Prepare meeting agendas and supporting material- Support the Staff and Board with meeting, travel and schedule arrangements- Facilitate communications with our 47 member organizations- Participate in the creation of a daycare department, Le Phare C.-B., presently managing 12 daycare centres in British Columbia, with a staff of 6 administrators and over 45 educators- Participate in the expansion of the "CAFE" project (Centre d'appui à la famille et à l'enfance) with community partners in BC- Organize all aspects of the annual parents' congress and AGM, involving over 100 participants, in an hybrid format since Covid- Distribution of Awards and Scholarships to educators and graduates of the francophone program of the Conseil scolaire francophone de C.-B.- Training and ongoing support for all new company employeesCOMMUNICATIONS- Website created for the Le Phare C.-B.: www.lepharecb.ca (2022)- Website created for the Fédération des parents: www.fpfcb.bc.ca (2020)- Website created for Grandir en français, a bilingual newsletter for parents : www.grandirenfrancais.info (2019)- Website created for Tire-Lire, an online library available across BC: www.tire-lire.ca (2017)- Website created for the Centre d'appui à la famille et à l'enfance: www.cafe-cb.ca (2016)- Manage and update all 5 websites on a regular basis- Design various marketing products: posters, postcards, image for the web using the Adobe Suite and Canva- Create and manage newsletters with MailchimpMore information about the Fédération des parents: www.fpfcb.bc.ca

Innovative Spin Media is a full service web-design, graphic-design and public relations firm, operating from Vancouver, British Columbia. Fully bilingual, operating in both French and English, we work with arts, non-profit and small business communities in both Toronto and Vancouver.// Responsibilities include:- Manage and administer print and online communications for a portfolio of 20+ clients over 14 years- Conceptualize, design and create promotional materials, including posters, postcards and pamphlets using InDesign and Photoshop- Design, develop and maintain websites using WordPress, Dreamweaver and Google Analytics- Responsible for developing content for social media platforms: Facebook, Twitter and Instagram- Write and distribute newsletters with Mailchimp- Capture and maintain archives of photos and videos, as well as edit and produce videos using Adobe Premiere- Draft and distribute press releases in English and French- Act as the main contact for media inquiries, coordinating interviews for artists, with well established contacts across national and local media outlets.- As communications manager for the Dusk Dances Festival, my online communications campaign resulted in an all-time high attendance of 6,400 patrons for the one-week event in Toronto, in 2014- Built successful relationships: 80% percent of my clients have come from referrals- Expertise in Business to Business sales, selling communications services to other companies// Main clients:- Dusk Dances Inc. (2009 to present) - duskdances.ca- BoucharDanse (2010 to present) - bouchardanse.com- Chartierdanse (2011 to 2015) - chartierdanse.com- Théâtre la Tangente (2013-2015) - theatrelatangente.com- Full list of clients here: ispinmedia.net/clientsPortfolio available at www.ispinmedia.net

Founded in 1945, la Fédération des francophones de la Colombie-Britannique (British Columbia Federation of Francophones) takes as its mission the promotion, representation, and defence of the rights and interests of francophones in British Columbia, as well as the preservation of the francophone linguistic and cultural heritage.The FFCB serves as an umbrella organization, bringing together over 40 associations from different regions and sectors throughout BC.As the Communications Coordinator, my responsibilities include:- Organize internal and external communications- Manage public relations- Plan and supervise the creation of reports, press releases, advertisements- Manage social media outlets and update the website- Work with a graphic designer on the production of the 2015/16 directory of all francophone organizations and businesses in British Columbia- Supervise two full-time interns in communicationswww.ffcb.ca

Soiled and Seeded is an online garden magazine intent on expanding the conventional approach to gardens and the practice of gardening. Exploring the varied collaboration between people and plants, we aim to cultivate a sensibility that strengthens our connection to the natural world.Responsibilities included:- Created the branding for the online magazine- Designed the website- Provided hundreds of photographs to illustrate the magazine and the blog- Planned and executed communications strategies, including newsletters and social media campaignsResults:- 82,000 pageviews in a 2-year period- over 3,000 newsletter subscribers- over 1,800 facebook friends

- Coached all ages and playing standards - Developed great interpersonal skills, teaching tennis to kids, teenagers and adults- Kept positive attitude at all times, demonstrating patience and calmness- Obtained Club Pro Certification from Tennis CanadaKew Gardens is a non-for-profit club, run by its members through an elected Board of Directors. The club is based in the Beaches in Toronto.

Responsibilities included:- Follow business plans, schedule and attend meetings, write reports.- Experience handling and securing confidential and sensitive materials.- Manage multiple client accounts simultaneously, with different deadlines.- Deliver classified documents to internal services of intergovernmental institutions.- Management of filing system, track incoming and outgoing correspondences.- Coordinate the printing, sorting and distribution of administrative documents.Highlighted Achievements - Worked with European deputies and top executives from 25+ governments- Developed a strong work ethic, being exposed daily to other cultures and ways of thinking and working.

- Coached all ages and playing standards- Obtained Tennis Instructor Certification from the Federation Française de Tennis (FFT).The Tennis Club de Strasbourg was founded in 1921, and is currently the largest tennis facility in Alsace, holding the annual WTA event Les Internationaux de Tennis de Strasbourg, where the world top players compete.

Call centre "Euro Protection Surveillance"​, 24/7 hours of operation- taking inbound calls after alarm-triggers in customer homes- handling 100+ calls a day in a call centre environment, with the use of tact and diplomacy- making outbound call to clients, security agents and police- managing client accounts- ensuring customer problems are handled appropriately, escalating issues when necessary- respond to client inquiries, in a timely, polite manner; listening and resolving service problems- attentive to details, with a willingness to master product knowledge and client's needs