On assignment at Toyota Motor North America, Inc.Corporate Communications• Managed multiple long form internal communications campaigns each year for Toyota’s North American team member base.• Developed policies and procedures for Toyota Motor North America’s internal communications channels and digital asset repositories.• Trained Toyota’s Internal Communications team members on digital content creation processes and standards. Technical Implementations• Developed SharePoint Authorization Models for the client's content publishing framework while leveraging their existing Active Directory infrastructure.• Managed user acceptance testing (UAT) and issue-tracking-resolution efforts for pre-production and production versions of the client's North American intranet portal.• Engaged multiple internal stakeholders to gather requirements, formulate expected results and successfully develop new site hierarchy designs in preparation for site migrations.• Managed a team of 4 Analysts through the migration process for more than 1,400 SharePoint sites, web pages, document libraries and lists.• Engaged department stakeholders with site development efforts through Discovery, Design, UAT/Feedback and Deployment stages.• Supporting Toyota's Corporate Communications division with governance, content publishing and knowledge management in the company's intranet portal.• Resource planning and allocation for continued support on the client's SharePoint portal platform in the areas of site provisioning, authorization and content publishing.

• IT data center and infrastructure planning• Management of IT projects including application deployments, server upgrades, workstation and server deployments• Mobile device (iOS, Android, Blackberry) deployment and support• Administration of the division’s Active Directory OU, WMWare infrastructure servers, Citrix ZenApp Farm, Avaya VoIP, printing network and server/desktop security

• Partner in a startup special events production company• Laid out and implemented the corporate structure of the company• Led management team and staff that oversaw day-to-day operations• Responsible for annual budgets and sales forecasts• Managed events with various staff sizes and durations of up to 3 weeks• Analyzed event properties, created sponsorship packages and was responsible for contacting and acquiring event sponsors

• Administration of the company’s Lotus Domino email and application servers• Helpdesk and desktop/laptop support including Symantec Ghost imaging for backup and rapid deployments• Lotus Notes R6/R7 client support• Managed volume licensing contract renewals for Microsoft, IBM and Adobe software titles• Administration of the facility’s Toshiba Strata CTX phone system