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Mika S. Email & Phone Number

Creative Problem Solver | Agile Project & Product Manager | Workflow Optimization Expert | Customer Success & Front End Development Specialist | Building Solutions That Empower Teams and Transform Processes
Location: San Antonio, Texas Metropolitan Area, United States 8 work roles 2 schools
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Role
Creative Problem Solver | Agile Project & Product Manager | Workflow Optimization Expert | Customer Success & Front End Development Specialist | Building Solutions That Empower Teams and Transform Processes
Location
San Antonio, Texas Metropolitan Area, United States

Who is Mika S.? Overview

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Mika S. is listed as Creative Problem Solver | Agile Project & Product Manager | Workflow Optimization Expert | Customer Success & Front End Development Specialist | Building Solutions That Empower Teams and Transform Processes based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Mika S..

Mika S. previously worked as Technical Program / Product Manager at Northstar Travel Group and Technical Consultant / Software Sup. Engineer - Customer Success at Oneplan. Mika S. holds Web Design from Utsa Boot Camps.

Profile bio

About Mika S.

I’m a dynamic professional with over 10 years of experience in IT, product management, and data analytics. My passion lies in leveraging technology to improve operational efficiency, enhance user experiences, and drive impactful solutions in healthcare and beyond.Throughout my career, I’ve excelled in managing product lifecycles, leading cross-functional teams, and delivering scalable solutions aligned with organizational goals. Whether it’s designing proprietary Power BI dashboards that boost revenue, debugging complex SaaS applications, or optimizing IT workflows to reduce backlogs, I approach every challenge with strategic thinking, technical expertise, and a results-oriented mindset.My strengths include:Product Management: Building roadmaps, prioritizing features, and aligning development with business needs.Data-Driven Decision Making: Creating actionable insights through advanced analytics tools like Power BI, Tableau, and SQL.Healthcare IT Systems: Expertise in MEDITECH, Epic, eClinicalWorks, and PACS to support clinical operations.Process Optimization: Streamlining workflows and improving system reliability through root cause analysis and automation.Agile Leadership: Guiding teams in Agile environments to deliver high-impact projects on time and within scope.Front-End Development: Developing user-friendly interfaces using HTML, CSS, JavaScript, and Bootstrap for seamless functionality and design.I thrive in roles that allow me to collaborate with diverse stakeholders, bridge technical and business needs, and create innovative solutions that drive measurable results. My mission is to contribute to purpose-driven organizations, where technology can make a meaningful impact..Let’s connect to discuss how I can help your organization achieve its goals!

Listed skills include Team Building, Hipaa, Physicians, Customer Service, and 46 others.

8 roles · 15 years

Mika S. work experience

A career timeline built from the work history available for this profile.

Technical Program / Product Manager

Rutherford, New Jersey, US

  • Delivered 95% of project milestones on time, aligning team productivity with Agile methodologies.
  • Designed and implemented proprietary Power BI dashboards, increasing revenue by 20%.
  • Resolved a four-year ticket backlog within six months, enhancing system reliability by 30%.
  • Directed cross-functional projects, improving functionality and user experience by 25%.
Apr 2022 - May 2024

Technical Consultant / Software Sup. Engineer - Customer Success

San Diego, CA, US

  • Debugged and optimized OnePlan SaaS applications, reducing downtime by 25%.
  • Designed Power BI dashboards, providing actionable insights for Fortune 500 clients.
  • Gathered requirements to assist software engineers in customizing tools, increasing client satisfaction by 20%.
  • Led client onboarding programs, boosting adoption rates by 35%.
Jun 2021 - Apr 2022

Software Engineering Immersive Fellow

New York, NY, US

Managed the full software development lifecycle, gathering requirements and implementing solutions that improved system functionality by 25%, ensuring seamless cross-team collaboration.Delivered 100% of project milestones on time by converting requirements into actionable designs using Agile methodologies, enhancing team productivity and aligning with.

Mar 2021 - Jun 2021

Software Product Support Analyst

Nashville, TN, US

Provided technical support for EMR systems, including Meditech, Epic, and PACS, resolving 95% of escalated issues and improving system reliability.Conducted root cause analyses and implemented solutions for recurring technical issues, reducing downtime by 20%.Delivered comprehensive support for software and hardware troubleshooting, maintaining high SLA.

Jun 2019 - Jun 2021

Lead Healthcare It Business Analyst

Invictus Healthcare Solutions
  • Conducted workflow and gap analysis for eClinicalWorks, reducing system downtime by 20%.
  • Developed project tracking dashboards in excel, improving decision-making efficiency.
  • Facilitated risk identification and resolution, ensuring timely project completion.
  • Delivered training sessions, increasing end-user satisfaction by 20%.
  • Developed dashboards and reports for large-scale projects, including an eClinicalWorks upgrade and fiber installation, improving IT support processes.
Oct 2017 - May 2019

Owner / Operator

M . Smith Creates
2011 - May 2019

Ceo

Royal Mermaid

Royal Mermaid is a specialized skincare company that provides customized skin care for troubled skin in men, women, and children.

2015 - Dec 2017

Patient Access Resource Manager

First Choice Emergency Room

After a rapid promotion within 2 weeks, I advanced from a PRN front-office employee, to a multi-site Patient Access Manager, overseeing over 20 patient access administrative personnel and administering operational performance assessments.I monitored accurate data entry, ensured balanced financial records audited for proper EMR entry, chart checks, and.

Nov 2011 - Dec 2016
2 education records

Mika S. education

Web Design

Utsa Boot Camps

Computer Software Engineering

General Assembly
FAQ

Frequently asked questions about Mika S.

Quick answers generated from the profile data available on this page.

What is Mika S.'s role at their current company?

Mika S. is listed as Creative Problem Solver | Agile Project & Product Manager | Workflow Optimization Expert | Customer Success & Front End Development Specialist | Building Solutions That Empower Teams and Transform Processes.

Where is Mika S. based?

Mika S. is based in San Antonio, Texas Metropolitan Area, United States.

What companies has Mika S. worked for?

Mika S. has worked for Northstar Travel Group, Oneplan, General Assembly, Hca It&S, and Invictus Healthcare Solutions.

How can I contact Mika S.?

You can use AeroLeads to view verified contact signals for Mika S., including work email, phone, and LinkedIn data when available.

What schools did Mika S. attend?

Mika S. holds Web Design from Utsa Boot Camps.

What skills is Mika S. known for?

Mika S. is listed with skills including Team Building, Hipaa, Physicians, Customer Service, Healthcare, Healthcare Information Technology, Microsoft Office, and Meditech.

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