Mika Tsuchida Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Utilized extensive print production knowledge, including expertise in bleed, safety, sizing, and pre-press processes, to ensure high-quality printed materials.
• Adapted seamlessly to the company's unique design style, contributed to a cohesive visual identity across various projects.
• Consistently met deadlines by acknowledging tasks, proactively seeking clarification when needed, and communicated effectively about project timelines.
• Showcased additional skills in basic animation, contributing to the creation of engaging video content.

Toronto, Ontario, Canada

• Strategize, develop, and design print and digital media such as: graphics, presentations, campaigns, menus, illustrations, templates, signage, marketing collateral, and website content.
• Enhancing the operational and communication functions of the marketing department by developing templates with tools like Adobe Illustrator, InDesign, and Photoshop, ensuring consistent implementation across both.
• Collaborate with supervisors to generate visual content to increase brand awareness and growth.
• Managed up to 10+ projects or tasks at a time while under pressure to meet deadlines by utilizing project management software.

Toronto, Ontario, Canada

• Inspect, fix, set up press-ready files and package presentations and/or mock-ups for customer satisfaction.
• Developed, designed, laid out, and produced a variety of projects ranging from labels, large decals, stickers, and variable data projects.
• Design and provide art services such as vectorization & photo editing.
• Collected customer feedback and provide changes to exceed customer satisfaction goals.
• Worked under strict deadlines and responded to requests under 24 hours using a docket system.
• Coordinate, communicate, and troubleshoot with the art, sales, and production team about print issues.

Toronto, Ontario, Canada

• Maintained and ensured accuracy of internal reports and records.
• Assist customers with placement of orders, refunds and exchanges.
• Handle customer complaints and provide appropriate solutions and/or alternatives to ensure resolution.
• Liaising support before, during, and after delivery including activities with order processing, customer relations, and sales support.
• Utilized customer service software for data entry of customer information for accuracy and quality control while maintaining records and orders.

Toronto, Canada Area

• Assist the professor with marking assignments and tests
• Provide assistance and constructive feedback to students

Toronto, Ontario, Canada

• Conceptualize, design and create branding collateral such as posters, brochures, forms, illustrations, and banners
• Collaborated with print technicians on specific projects, ensuring the quality of the final product is up to standards
• Assisted in production shoots with filming and sound, edited photographs and videos

Toronto, Canada Area

• Provided excellent customer service, offered assistance and answered customer questions
• Processed refunds, exchanges, and purchases as a cashier
• Operated Point of Sale system accurately and efficiently
• Stocked, replenished, organized, and managed merchandise display with accuracy and efficiency

Toronto, Canada Area

• Social media manager to the Ryerson Rams Women’s Basketball team
• Creates digital content for social media platforms such as Instagram and Twitter
• Designs posters and graphics to promote the team
• Filmed with my Canon 60D camera and used video editing software to create promotional videos
• Schedules social media post times
• Tracks social media analytics

Bachelor Of Technology - Btech, Graphic Communications Management

Bachelor Of Technology - Btech, Graphic Communications Management

A four-year program that incorporates design, communication, and business management. I am efficient and can work with multiple programs.

Ontario Secondary School Diploma