Mikayla Benoit Email & Phone Number

Richmond, Gb

Feltham, Gb

Worcester Park, England, United Kingdom

· Provided Comprehensive Care and Support:- Delivered personalised daily care, including assistance with activities of daily living (bathing, dressing, eating, and mobility).- Ensured the safety and well-being of individuals under my care through constant supervision.· Managed Household Operations:- Oversaw all household chores, including cleaning, laundry, and meal preparation.- Maintained a well-organised and clean living environment.- Conducted grocery shopping and meal planning to meet dietary needs.· Handled Property Management (if applicable):- Supervised the maintenance and security of the property.- Coordinated necessary repairs and worked with professionals for specialised services.- Ensured the property remained tidy and well-organised.· Provided Emotional and Social Support:- Offered companionship and emotional support to individuals under my care.- Facilitated activities to enhance mental and physical well-being.· Ensured Health and Safety:- Administered prescribed medications and monitored health conditions.- Communicated health concerns to healthcare professionals or employers.- Maintained a safe living environment by adhering to safety protocols.· Maintained Flexibility and Availability:- Remained on-call 24/7 or as per the agreed schedule to address urgent needs.- Adapted to changes in routine and adjusted to the employer's evolving requirements.

Kent, England, United Kingdom

As the primary point of contact for our clients, I manage both outbound and inbound sales inquiries for Life Insurance products, guiding families to secure their loved ones' futures.- Provide detailed, fair, and transparent information about our products, ensuring alignment with our commitment to Treating Customers Fairly.- Build and nurture strong relationships with clients through attentive and effective communication.- Consistently exceed both personal and company targets in sales and quality assurance.- Offer expert guidance and support to clients in making informed decisions to protect their loved ones.- Play a key role in the team's success and contribute to the company's overall achievements by surpassing sales targets.

Hillingdon Hospital

- Welcome patients in a professional and courteous manner, coordinating their journey from arrival to departure.- Escort patients to and from the clinical area, explaining procedures thoroughly and addressing any questions or concerns professionally.- Complete pre-scan data protection/consent forms and health and safety questionnaires where applicable.- Assess and monitor patients' conditions post-procedure, promptly reporting any changes to the relevant staff.- Ensure patient and customer focus is central to the success of the MRI department by delivering exceptional patient care.- Accurately enter all relevant patient data into the patient management system.- Manage administrative tasks within the unit, including handling telephone, direct, and face-to-face enquiries, and booking clinically validated appointments on the internal system.

Surrey, England, United Kingdom

I play a key role in ensuring the efficient handling and coordination of logistics operations, while also driving sales growth.- Collaborate within a team to process RFQ and tender requests through current and third-party suppliers.- Identify optimal routes and rates, communicating these effectively to our customers.- Conduct customer credit checks to ensure financial reliability.- Act as a liaison between sales and operations teams, facilitating a smooth handover of booked shipments.- Organise Air, Ocean, Road, Rail, and Courier shipments, ensuring timely and cost-effective delivery.- Maintain and manage current KPIs through monthly reporting procedures.- Negotiate rates and services with providers to secure the best routing and pricing options.- Develop and nurture relationships with new and existing clients to drive sales growth.- Identify and pursue new business opportunities, expanding our customer base.- Prepare and deliver sales presentations to potential clients, showcasing our logistics solutions.- Collaborate with the marketing team to create and implement sales strategies.- Track sales performance metrics and generate reports to inform strategic decisions.- Provide exceptional customer service, addressing inquiries and resolving issues promptly to ensure customer satisfaction.

• Acting as the face of the Costco Company by greeting customers professionally and politely, making them feel welcomed and comfortable, and being friendly with anyone that enters the store.• Build rapport through conversation and honest recommendations• Processing refunds and exchanges• Replenishing and straightening merchandise for sale in the warehouse.• implementing the Company’s store policies• Ensuring that all purchases are accurately processed by scanning items, bagging them if requested or required, collecting the final payment, and inspecting identification for age-restricted products such as alcohol and tobacco.

Support the day-to-day running of the website and Social Media Accounts.• Process orders and returns and issues credits and refunds.• Making travel and hotel arrangements to (Far East and USA locations)• Handling and responding to all correspondence including phone calls, emails, letters, and social media.• Scheduling appointments and organising diary entries• Manage the Shopify platform daily to ensure orders are fulfilled on time and delivery expectations are met and exceeded where possible.• Liaise with the suppliers and delivery Services.• Update and suggest improvements, raise any potential issues to site and social media content; including product descriptions, imagery, and size guides to streamline and improve customer experience and reduce queries.• Set, implement, and maintain excellent levels of customer service, updating guidelines regularly.