Passionate and driven professional with a proven track record of improving claim outcomes, fraud deterrence, and operational efficiencies. Throughout my career, I have been blessed with the opportunity to lead many talented associates and teams. I take pride in motivating, developing, and leading my teams to excellence. Exceptional communication and interpersonal skills enable me to foster strong relationships built on trust and collaboration, driving optimal performance.Key Skills and Specialties:- Strategic Planning & Analysis- Issue Identification & Resolution- Relationship Building- Team Coaching & Leadership- Staff Development & Training- Process Improvement- Customer Service & Support- Operational Performance Optimization- Customer Satisfaction
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Special Investigations Unit ManagerGeico Nov 2020 - PresentChevy Chase, Md, UsI am responsible for planning and leading all aspects of auto, injury and commercial claims investigations across 30 states, spanning from New York to Arizona. I have the privilege of leading a unit of 13 supervisors and 100 associates. One of my key roles is implementing strategies to maximize fraud payment avoidance through in-depth analysis of data and execution. -
Auto Damage Claims ManagerGeico May 2016 - Nov 2020Chevy Chase, Md, Us -
Auto Damage Claims SupervisorGeico Jun 2014 - May 2016Chevy Chase, Md, Us -
Auto Damage Claims AdjusterGeico Apr 2011 - May 2014Chevy Chase, Md, Us
Mike Lutz Education Details
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Illinois State UniversityOrganizational Leadership
Frequently Asked Questions about Mike Lutz
What company does Mike Lutz work for?
Mike Lutz works for Geico
What is Mike Lutz's role at the current company?
Mike Lutz's current role is SIU Manager at GEICO.
What schools did Mike Lutz attend?
Mike Lutz attended Illinois State University.
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