Mike Achterberg Email & Phone Number

Perth, Wa, Au

Midrand, Gauteng, South Africa

• Collaborate with a dynamic team of developers and system analysts to develop an innovativeapplication, leveraging cutting-edge technologies including AWS, MongoDB, React, and NodeJS toensure robust performance and user-centric design.• Leading the strategic migration from legacy systems to SaaS platforms, managing theimplementation process to deliver seamless solutions that surpass client expectations in terms ofquality, adherence to timelines, and project alignment.• Skilled in collaborating with clients and vendors to elicit, analyse and streamline essential businessprocesses, encompassing CRM functionality, product catalogue management, vendor relations,sales order processing, and billing operations.• Orchestrating the seamless integration to multiple systems within the client's technicalinfrastructure to drive enhanced automation and optimize business processes for maximumefficiency and productivity.• Build robust client relationships, ensure clear communication, and align expectations proactively.• Manage project budgets, tracking expenditures and ensuring that resources are allocatedappropriately to achieve desired outcomes without overspending.• Identify and mitigate project risks, adapting plans to ensure smooth progress.• Drive process improvements and analyse outcomes for ongoing enhancement.

• Served as a Release Train Engineer, ensuring smooth and efficient software release cycles• Managing the application from a development, maintenance and operations perspective• Establishing cross-functional teams, resolving strategic and tactical issues• Developing and maintaining productive working relationships with key stakeholders• Working closely with system architects and developers to maintain and update the application, to cater for the increase and change within the operations environment, and ever changing business requirements• Implementing business and systems process enhancements to optimise processing and reduce fulfillment durations, while monitoring alignment with industry best practice• Working with product managers, solution architects and business analysts to shape solutions to address business, system and user requirements• Prioritising demand in line with business and product strategy• Managing product backlog refinement• Project resource management and capacity planning• Assessing the impact of potential changes to the integrated OSS / BSS plan and communicating such impacts to relevant teams and management • Resolving cross-domain and solution issues and dependencies, and escalating impediments• Identifying, categorising, prioritising, and quantifying risks, and developing mitigation strategies

Centurion

• Managing the application from a development, maintenance and operations perspective• Establishing cross-functional teams, resolving strategic and tactical issues• Developing and maintaining productive working relationships with key stakeholders• Working closely with system architects and developers to maintain and update the application, to cater for the increase and change within the operations environment, and ever changing business requirements• Implementing business and systems process enhancements to optimise processing and reduce fulfillment durations, while monitoring alignment with industry best practice• Working with product managers, solution architects and business analysts to shape solutions to address business, system and user requirements• Prioritising demand in line with business and product strategy• Managing product backlog refinement• Project resource management and capacity planning• Assessing the impact of potential changes to the integrated OSS / BSS plan and communicating such impacts to relevant teams and management • Resolving cross-domain and solution issues and dependencies, and escalating impediments• Identifying, categorising, prioritising, and quantifying risks, and developing mitigation strategies

Florida Park, Johannesburg

• Overseeing daily operations with meticulous attention to detail• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Managing staff effectively to ensure customer growth, brand awareness and operational excellence• Establishing, implementing and overseeing effective systems, processes and controls• Delivering a high standard of sales, administrative, marketing and financial support• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries

Bachelor’S Degree, Business Administration And Management, General

Management information systems Financial management Financial accounting aspects Management accounting aspects Management practice Human.

Business Systems Analyst, Business Systems Analysis

Providing solutions to organizational systems, process and information requirements by analyzing requirements; designing solutions.

Data Analysis, Data Processing

Fundamentals of data-driven decision-making Research questions for data analysis Organising data in Microsoft Excel Statistical analysis.

Bridging Program For Btech Degree, Business Management

Mercantile Law Macro Economics Micro Economics Marketing

Diploma In Advanced Business Management, Business Administration And Management, General

Project Management Strategic Management Information Management International Management Issues Business Decision Making Financial.

Prince2® Foundation, Project Management

PRINCE2® is a process-based approach for project management providing an easily tailored and scalable method for the management of all.

Diploma In Business Management, Business Management

Diploma In Project Management, Project Management