• Championed the development and execution of a cutting-edge infrastructure modernization program, deploying encrypted networks on Azure and AWS to ensure continuous uptime and regional redundancy. Integrated Elastic SIEM and automated response with MS Endpoint Manager, boosting cybersecurity and accelerating response times.• Drove IT department growth to support rapid expansion, building tiered System Administration, Database Architecture, and IT Security teams, while strengthening engineering infrastructure through seamless collaboration with software development and project management. • Spearheaded the creation of a cutting-edge cybersecurity program, recruited and developed top-tier talent, and structured the department to attract industry-leading professionals. Aligned projects with cross-functional teams (PMO, Software Development, Sales), enhancing collaboration and resource allocation efficiency, while managing IT infrastructure and governance programs

• Effectively led a 7-person engineering team, including System Architects, Administrators, and Service Desk, to implement DevOps and SecOps strategies for a 25-person software development team. Ensured seamless integration of system architecture, operations, and security best practices.• Standardized technology procurement strategies, ensuring compliance with HIPAA and NIST frameworks. Deployed encrypted workstations company-wide using MS Intune, enhancing data security and regulatory adherence.• Spearheaded the expansion of contact centers, overseeing the development of three . Led IT service desk operations and ensured seamless remote support for 250+ agents and sales staff. Collaborated closely with C-suite executives to align project goals with the organization's strategic vision.• Leveraged cloud technologies (Azure, AWS) and DevOps practices to design and implement robust infrastructure solutions for software development, SaaS platforms, and API connectivity. Ensured optimal performance and uptime for Sales Operations by monitoring and managing infrastructure and SaaS platforms. Administered sales workstations (Intel vPro, MS Intune) and automated tasks using Azure Cloud CLI and RMM.• Designed and managed hybrid cloud infrastructure (Azure/AWS/On-prem) with advanced security (SSO/MFA/VPN, network segmentation). Led the deployment of internal applications, integrating seamlessly with MS365, Salesforce, Five9, and BI tools (DOMO/Power BI).

• Led technology strategy alignment across Ensurem and SeniorWell under common ownership.• Transitioned medical personnel to iPads, migrating infrastructure to cloud-based architecture with 350 devices using IBM MaaS360 and Salesforce.• Improved security by aligning IT with NIST Cybersecurity framework.• Overhauled cloud architecture and managed cloud migrations (Azure, Microsoft 365, AWS).• Managed a remote team of 5, coordinating via Jira and Teams, with monthly travel for collaboration with CTO & CEO in Chicago

• Administered Visual Manufacturing ERP software for the C-suite, managed SQL databases, provided sandbox environments, handled backups and upgrades, and ensured offsite recovery resources and business continuity.• Designed and led IT department to achieve AS9100/ISO9001 certification, ensuring alignment of IT operations with ITAR regulations, improving compliance and operational efficiency in highly regulated environments.• Established IT department based on ISO 27001 compliance, collaborating with engineering and programming teams to implement robust security practices, ensuring the protection of sensitive data and alignment with DFARS/ITAR regulations• Standardized the SDLC platform with Win10, C#, .NET, and LabView, working closely with engineering teams to modernize production testing systems and implement solutions tailored to pressure, temperature, and aerospace-specific requirements. Oversaw SDLC repositories, production schematics, and versioning control for all engineering technologies, ensuring efficient development and testing workflows.• Integrated acquired companies by documenting and analyzing IT operations, transferring and archiving data to AWS S3. Formulated NIST compliant company archive templates, policies, and Business Continuity Plans, ensuring maximum availability of resources, seamless integration and long-term data integrity and archive of assets.