Sr. Program Manager
Current- Manages multiple projects including cloud migration projects and two ERP transformation initiatives with SAP S/4 implementation expected to generate $20M over 5 years and impacting a $20B sales and distribution system.
- Collaborates with Sales, Customer Success, Support, Marketing, Product, and Finance departments to drive cross-department projects, ensuring alignment and successful outcomes.
- Estimates and manages CapEx and OpEx budgets, develops detailed project delivery roadmaps, and collaborates with senior management to create strategic business cases.
- Acts as a trusted advisor to IT and business partners, sharing best practices, product recommendations, and industry knowledge to drive informed decision-making.
- Evaluates project performance, optimizes customer success processes, and makes necessary adjustments to enhance efficiency and overall project success.
- Leads end-to-end project planning, risk identification, and vendor relationships, ensuring timely processing of NDAs, SOWs, and invoices for continuous project delivery.