As SCG’s CEO I’m leading an executive team of 5 and a business with 90+ employees overall. SCG is an omni-channel retailer of espresso and coffee machines, grinders, accessories, and gourmet coffee. I’m helping cultivate a collaborative, lean thinking, fun work environment across all departments. Responsible for employee engagement(Culture), customer satisfaction, strategic planning, and profitable growth.

Seattle Coffee Gear is the answer to a very specific question: How can I make an excellent cup of coffee at home? Seattle Coffee Gear is the kind of company that provides skilled, knowledgeable advice on everything from the best machine to meet your needs to how you can make that delicious espresso on your own. Armed with the singular mission to provide unbiased and customer-centric service by a crew who love what they do, Seattle Coffee Gear has grown from our founder Victor's great idea into a unique and innovative leader in home espresso machines.As SCG’s VP of Operations I’m leading a team of 11 direct reports and 60+ employees overall, I report directly to our CEO. SCG in an omni-channel retailer of espresso and coffee machines, grinders, accessories, and gourmet coffee. I’m helping cultivate a collaborative, lean thinking, fun work environment across all departments. Responsible for employee engagement, customer satisfaction, and profitable growth which includes relentless improvement of processes.

QVD imports and distribute several species of frozen seafood. As VP of Operations I'm managing our 8 3PL warehouses located around the country and managing all of our land and ocean logistics(LTL, truck load, and intermodal). Manage anywhere from 50-100 containers on the water at any moment in time. Implemented operational processes for our rapidly growing company so that we have a solid operational foundation in place to handle the rapid growth we are currently experiencing. Manage our operations, sales, accounting, and purchasing staff and have implemented KPI's to measure efficiency of all departments. Manage our inventory in all locations to make sure we have the right product mix at every warehouse and maximize inventory turns. Administrator for Salesforce and put together all the reporting for our CRM. Designed and manage reporting for sales and procurement forecasting (Using Excel, Jet Reports, and the program Advanced Forecasting and Procurement), sales analysis and trends, and much more. Managed QVD's treasury management and oversaw all aspects of A/R and A/P. Work very closely with our CEO helping put together our companies long term strategic growth plans.

Have added being the Ecom Channel Mgr for Chef’n in addition to the Sales Ops Mgr responsibilities. My role now involves managing 5 direct reports in the sales support department. My team works closely with our Sales Managers, rep groups, distributors, and retail customers. Outside of my day to day management of my team I’m working on documenting new processes for our rapidly growing business and updating existing processes so they stay current with our ever changing environment. I work closely with our VP of Sales and Director of Operations and have built numerous Excel reports based on data analysis projects they’ve each given me. I’ve also designed Excel reports for our sales managers so they may analyze rep performance, cust. sales, and forecasting. I am our admin. for Salesforce and charged with the overall management of our CRM and researching what our future needs may be on the CRM front. As the Ecom. Channel Manager I will be working with all of our Ecom. Account's buyers (Amazon, Zulily, and Fab.com just to name a few) to help them put together a product mix that will ensure future growth and success with the Chef’n product in their product mix.An expert in using the programs Excel, Navision, Outlook, Word, and Salesforce. Very proficient at using Jet reports to extract very large amounts of data from our data base in a format that’s easy to work with. My role allows me insight to many depts.; finance, sales, operations, marketing, and product development. It’s been a great experience to learn all the inner workings of each department and use that information to help my team be more beneficial to all those teams.

Hired as one of original (2) employees, helped this wholesale distributor of major kitchen appliances grow from zero to $16 million annually in sales. Manage all operations / financial strategy, implementation. Oversee all daily operations, guarantee timely implementation / compliance with goals & standards, innovate strategies to exceed performance goals.•Orchestrate inventory & purchasing operations with $1.3MM+ budget, 5K+ SKUs. •Streamline processes regularly to slash costs, boost margins. •Collaborate with CPA on taxes, manage daily accounting functions, draft all financial reports. •Manage all A/R ($500K / month), A/P ($400K / month): process all payments / invoices, handle collections, manage cash-flow, make deposits, conduct audits.•Orchestrate entire payroll process weekly, including garnishment, child support deductions.•File all state, city, county monthly and quarterly tax returns (B&O, sales, personal property taxes, etc.) •Handle all HR functions. Administer, manage benefits program, 401k. Shop benefits program annually to ensure optimal price / programs. •Oversee all recruiting, hiring (interviews, paperwork), terminations (exit interviews, paperwork). Guarantee company conforms to all HR laws. Drafted, produced, maintain employee handbook.•Run purchasing department, manage (2) professional staff, inventory of $1.1MM.•Ensure processes are regularly reviewed, streamlined. Review stocking orders to meet cash-flow goals. •Manage all aspects of operations & service department: (9) vehicles and drivers. •Negotiate office supply prices, equipment leases, freight carriers’ rates. Purchase vehicles and oversee maintenance, streamline processes. •Motivate staff to exceed performance expectations by creating efficient work environment, employing incentives, leveraging leadership abilities. •Cultivate mutually-beneficial relationships with bankers, CPAs, attorneys.

I managed all purchasing and inventory control for boxed glass and parts for the mirror glass door production line.

I handled Allied Bolt's three largest accounts...The City of Seattle, Precor, and Washington State Ferries.