- Risk Mitigation & Process Optimization: Developed internal controls to streamline printing operations, reduce risks, and ensure compliance with industry standards, improving overall efficiency and cost-effectiveness.- Cross-Functional Leadership & Data-Driven Strategy: Led business development efforts, using market data to drive growth, while collaborating with finance, sales, and operations teams to optimize investment opportunities and client solutions.

Credit Modeling Project (Silk Bank Georgia - 6 Months)- Developed and implemented a dual-layer credit risk model, integrating telecom data from Silknet and financial factors to assess client credibility for loan applications. This data-driven model improved risk evaluation for unsecured loans and contributed to a 7% increase in loan approvals while maintaining compliance with risk management protocols.Debt Collections Restructuring Project (Crystal MFO - 3 Months)- Analyzed Crystal MFO’s client database using SQL and Excel to identify overdue payments, then developed a new contact policy based on payment amount and delinquency. Additionally, restructured the collections department to streamline processes, resulting in a 20% increase in loan repayment rates and improved risk management.Debt Collections Optimization Project (BFI Finance • 6 Months)- Designed and implemented a skip tracing system for a financial institution, integrating client data from multiple databases and call center records to enhance debt recovery efforts. Collaborated with cross-functional teams to streamline data collection processes, resulting in a 5% increase in loan recovery rates.

- Managed invoice processing, debt collection, and client payment requests for Canon through Accenture, demonstrating expertise in financial operations and risk mitigation. Developed a deep understanding of client needs and implemented controls to ensure accurate and timely payment handling, while collaborating closely with internal teams to optimize service delivery and compliance.

- Revamped the internal website and communication strategies to streamline information flow, enhance cross-functional collaboration, and ensure compliance with data protection guidelines, significantly boosting organizational efficiency and employee engagement.