Mike B. Email & Phone Number

Swindon, United Kingdom

Oxford, United Kingdom

Warwick, Warwickshire, United Kingdom

Milton Park

Maintained Servers, 2nd and 3rd line support queue. Project workSAN: EqualLogicServers: Windows Server 2003, 2008r2, server 2012r2, Exchange 2007,Online. Avaya IP Office.Microsoft CRM 2013, Solidworks PDM 2012/2016sp2.Here I migrated Exchange 2007 to Exchange Online, Upgraded 90% of servers to 2012R2 (Started upgrading Domain controllers to 2012R2 currently upgraded 3 out of 6, 4 in different countries), Implemented a new SAN, cleaned up patch panels, Upgraded computers and laptops from Windows XP to 7, implemented WSUS and Windows Deployment server, Implemented VLAN's for Wireless Guests, Phone, and DMZ. Added exposure of the network, and network monitoring. setup new Helpdesk software, Trained/Mentored Trainee (just over a year). Interviewed for new IT Staff.

Milton Park

Cowley, Oxfordshire

Maintained Servers, 2nd and 3rd line support queue. Software used:SAS: NetApp & EMCServers: Windows Server 2003, 2008, 2008r2, server 2012r2Active Directory, DNS, DHCP, Exchange 2007,2013.

Culham

IT Support - Will update this later

Abingdon

I am responsible for creating new builds of Motors.co.uk (Not Developing the site) in TFS. Creating deployment scripts, and organising the deployment.I also QA the site, making sure the site works correctly, and bugs have been fixed, look for bugs, and log them to be fixed, test the fixes and put them through the deployment process (QA, UAT, PreProd, and then finally to live.)

I provided network and desktop support for Guardsman. Making sure the users could use their desktops, laptops, printers, blackberries, and other devices. I helped make decisions on IT purchases, and preformed a full network clean up, including cabling, new servers, file system, and desktop/software roll outs.

Key Skills – This follows through to all BAZAH entries on this CV• Windows XP Pro, Windows Vista, Windows 7, Server 2003, and Server 2008.• DNS, DHCP, Active Directory, Exchange 2003, Backup and AntiVirus Software.• 1st/2nd/3rd Line Support, 50 Users(Including all levels of Employment ), 63 Desktops, 21 Laptops.• All types of Switches and Routers.• Maintaining Relationships with Clients.• Finding New Clients. DescriptionPartner of a small computer company, building, repairing, and performing maintenance on computers, servers, and networks. Building Web sites (some ASP) and selling web and email hosting services (based on Exchange and IIS5 and 6), we also offered Telephone support, are custom base was home users and small companies, based in the Oxfordshire area.

Key Skills – • Windows XP Pro, Windows Vista, Windows 7, Server 2003, and Server 2008.• DNS, DHCP, Active Directory, Exchange 2003, Backup and AntiVirus Software.• 1st/2nd/3rd Line Support, 50 Users(Including all levels of Employment ), 63 Desktops, 21 Laptops.• All types of Switches and Routers.• Maintaining Relationships with Clients.• Finding New Clients. DescriptionPartner of a small computer company, building, repairing, and performing maintenance on computers, servers, and networks. Building Web sites (some ASP) and selling web and email hosting services (based on Exchange and IIS5 and 6), we also offered Telephone support, are custom base was home users and small companies, based in the Oxfordshire area.

Key Skills• Windows XP Pro, Windows Vista, Windows 7, Server 2003, and Server 2008• DNS, DHCP, Active Directory, Exchange 2003, Backup and AntiVirus Software• 1st/2nd/3rd Line Support, 180 Users(Including The MD, Directors, and all Managers, this included Visitors to the site.), 204 Desktops, 10 Laptops• 3COM, Linksys, and Cisco Switches, Alcatel Telephony Switches• Improving Relationships with Users DescriptionIT Technician (Permanent Role) – Looking after the network, making sure users have reliable IT Support and Infrastructure. I also preformed network upgrades, re-patched the patch panels and switches as they were a mess, Regular jobs likes Backup tapes. I am also the main support for all the users on the network. The network was a Mainly Cisco Infrastructure

Key Skills• Windows XP Pro, Server 2003.• DNS, DHCP, Active Directory, Backup and AntiVirus Software• 1st/2nd/3rd Line Support, 60 Users(Including all Managers), 50 Desktops, 40 Laptops• 3COM, Linksys, and Cisco Switches• Limited Lotus Notes Support. DescriptionFixed Term Contract - Supporting 6 offices through-out Oxfordshire, Primarily Windows 2000 Pro. Maintaining Lotus, and Microdec(Profile) through a Citrix Server, both Web and Direct access. Maintained Equipment, Phones, PC/Laptops, Printers, Scanners, etc. Consulted on new equipment where needed, implemented new equipment. Also working with Cisco Switches and Draytec Routers

Key Skills• Rolling out printers to ALL GP Clinics in Wales.• Training Engineers to Install the Software, and Hardware, and then how to train the GP’s and Nurses on how to use the Printers. DescriptionContract Role – Supporting/Training Engineers to install Label Printers and bespoke software onto Doctors Practices, Traveling all over Wales, helping to install, and training engineers to attend sites and perform installs and training to GP’s.

Key Skills• Windows XP Pro, Server 2000, Server 2003• DNS, DHCP, Active Directory, Exchange 2000,2003, Backup and AntiVirus Software• 1st/2nd/3rd Line Support, 650 Users(Including all Managers, directors, and MD’s), Unknown Desktops, Unknown Laptops• 3COM, Linksys, and Cisco Switches DescriptionContract Role - Junior Support Analyst – This was primarily a Telephone and email support role, occasionally on-site, dealing with customers with general IT problems, such as server, desktop (software or hardware), and backup issues, also administered email accounts, and setup exchange servers. All customers were based on windows operating systems. Maintaining backups, and internal network issues. Preventative maintenance checks on customers servers Daily/Weekly and Monthly.

General It

General It