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A Developer and owner of innovative managed services that increase service provider revenue by solving client business challenges. Integration of a strong technical background with business acumen and market understanding to bring forward innovative offers that add true value in the eyes of the customer.Proficient in a disciplined approach to Product Management with a focus on Security and Networking. A Technical Writer able to grasp, research, & articulate facts an opinion on technology trends & issues An experienced leader by example, spirit and results.Certified Scrum Product Owner ( CSPO )
Mgb Network Consulting Inc.
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Independent ConsultantMgb Network Consulting Inc. Nov 2013 - PresentToronto, Canada AreaGun for hire to lead, build or augment your Product Management or Service Management Practice. Extensive 39 year high tech career including 10 years of Managing Tier 3 Support Groups and 21 years of Product Management for Managed Data Networks and Security-as-a-Service.Product Management skills and outcomes include :Competitive Market Research, Strategic Roadmap Planning, RFP Creation or Evaluation, Sales Tools Creation, Education for Sales and Service Groups, Articulating Value the Messaging, Go to Market Materials Creation, Product Testing, Partner Evaluation & Contracts, Documentation, Agile development Certified Scrum Product Owner (CSPO) 733940Service Management skills and outcomes include :Quality Processes for Monitoring and Incident Handling, Duty Manager, OSS Tools, Service Portal Design, Customer Experience Design, SLAs and Contracts, Lab Testing, Technology and Process training, Partner audits and certifications, Migration to an ITIL Framework
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Product Development Manager - Enterprise SecurityRogers Communications Jan 2017 - Dec 2017Toronto, Canada Area -
Sr. Product Manager - Managed Security ServicesTelus Communications Jan 2014 - Dec 2016Toronto, Canada Area -
Sr. Product Manager - Managed Network ServicesAllstream (Formerly At&T Canada) 2000 - 2013 -
Sr. Manager - Internetworking SupportAt&T Canada 1994 - 2000151 Front St. W -
Sr. Customer Network Consultant, And Router EngineerUnitel (Later At&T Canada And Mts Allstream) 1992 - 1994
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National Support SupervisorPrime Computer Of Canada 1988 - 1992 -
Customer Support AnalystPrime Computer Of Canada 1987 - 1988
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Field Service RepresentativePrime Computer Of Canada 1984 - 1987
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Customer Service RepresentativeAtleco - Navtel (Formerly Associated Test Equipment) 1983 - 1984
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Service AssociateHouse Of Computers 1982 - 1983
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Customer Service RepresentativeCanadian Electronic Systems Group (C.E.S.) 1981 - 1982
Mike Berry Skills
Mike Berry Education Details
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Computer Programing And Operations Diploma -
Business Administration And Management, General -
Career Learning CentresElectronic Engineering Technology Diploma -
Computer User Needs Analysis Cert. With Honours
Frequently Asked Questions about Mike Berry
What company does Mike Berry work for?
Mike Berry works for Mgb Network Consulting Inc.
What is Mike Berry's role at the current company?
Mike Berry's current role is Consultant at MGB Network Consulting Inc.
What is Mike Berry's email address?
Mike Berry's email address is mi****@****lus.com
What is Mike Berry's direct phone number?
Mike Berry's direct phone number is +160469*****
What schools did Mike Berry attend?
Mike Berry attended Seneca College Of Applied Arts And Technology, Ryerson University, Career Learning Centres, Seneca College Of Applied Arts And Technology.
What are some of Mike Berry's interests?
Mike Berry has interest in Music Concerts And Documentaries, Biographies.
What skills is Mike Berry known for?
Mike Berry has skills like Managed Services, Telecommunications, Ip, Mpls, Product Management, Unified Communications, Solution Selling, Voip, Ethernet, Professional Services, Cisco Technologies, Go To Market Strategy.
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Mike Berry
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