Mike Bitcon Email & Phone Number

Omaha, Nebraska, United States

Home Mortgage Servicing Focus testing and Risk evaluation. Assisted with Black Knight/ICE MSP mortgage servicing platform implementation in 2022 and 2023. Utilize TENA Second look software to provide structured monitoring of various loan programs and provide robust reporting for Division management. Collaborate with Corporate Compliance for adherence to regulatory and legal guidelines while communicating and problem solving with the business unit to solution compliance, efficiency, and customer lead issues.

Omaha, Nebraska, United States

First line audits and reporting of Home Mortgage Division processes and procedures emphasizing customer disclosure accuracy and adherence to lending and mortgage based regulations including but not limited to: TRID, Reg B, Reg C, ECOA, SAFE Act, Reg X, and Reg Z. Assist with training and development of the business unit employees. Test current and updated operating systems for compliance and post update effectiveness and accuracy. Provide compliance and regulatory guidance for new system implementations and vendor partnerships. Develop and execute ongoing reporting for Division Management and Corporate Compliance.

Omaha, Nebraska, United States

Retail Loan Specialist emphasizing Home Equity Loans and new accounts in partnership with Home Mortgage Division customers and new clients. Offering personalized full service banking to expand customer share of wallet and retention.

Omaha, Nebraska, United States

Managed Retail Grocery outlet with multiple specialized departments totaling approximately 100 to 150 employees including store assistant management and departmental management teams. Directed the retail team in efficient operations promoting strong sales and profitability goals while meeting budget, quality, and safety standards.