Mike Bourgeault Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

First point of contact for user assistance

Southwestern Ontario

Architectural Photography for an architectural facade manufacturer in Southwestern Ontario

London, Ontario

Responsible for routing, wiring, assembling and installing electrical and electronic components in aircraft units such as main junction and terminal boxes, main control switch panels and instrument and radio panels, according to specifications.Responsibilities:- Work with jig boards, hand tools and equipment- Read work orders, blueprints and specifications to determine established assembly methods- Cut wire to specified lengths using wire cutters- Cut plastic sleeves and slip sleeves over wire ends to insulate connections- Crimp terminal eyelets and lug to wire ends, using hand or machine crimping device- Route, comb, twist, wrap, tie and attach wire to terminal points, according to jig board layout, using soldering gun and hand tools- Connect wiring to accessories, such as relays, circuit breakers, plugs, condensers, switches and solenoids, and install accessory assemblies in electrical or electronic units, using soldering gun and hand tools- Conduct functional and continuity tests of electrical assemblies, components, wire harness and plugs using ohmmeter, test lights and other electrical testing instruments- Pot or encapsulate electrical and electronic details - Attach eyelets, terminals and mounting studs to etched circuit boards- Install harnesses, cables and instrument panels into aircraft

London, Ontario

Responsibilities:- First point of contact for office helpdesk- Network administration- Manage inventory of IT supplies- Provide technical support including internal support via telephone, email, remote connectivity and some instances on-site- Log calls, diagnose and handle inquiries.- Monitor and maintain network Infrastructure such as phone systems, web & mail servers & critical customer facing systems- Working technical knowledge of current network protocols, routers, operating systems, and basic operating software, including but not limited to Windows, MAC and Linux Operating Environments- Solid technical knowledge and problem-solving skills about Internet, routers, PC hardware etc.- Knowledge of Asterisk & VoIP phone systems- Hardware troubleshooting, diagnosing and researching solutions- Timely closure of support calls- Provide computer orientation for new hires to the organization.

-customer service-manage service queues and priorities-sales-staff managment

Diploma, Audio Recording Technology

Earned diploma in Audio Engineering

High School

Activities and Societies: -Stage Band (Trumpet) -Concert Band (Trumpet)