Mike Bowling

Mike Bowling Email and Phone Number

Chief Revenue Officer (CRO) at ContactUS Communications @ ContactUS Communications
Mike Bowling's Location
Myrtle Beach, South Carolina, United States, United States
Mike Bowling's Contact Details
About Mike Bowling

Sales and Marketing Executive with 20+ years of experience in the BPO/Contact Center outsourcing industry. I work closely with companies in the Telecom/Cable/Wireless, Catalog/Retail, and Banking/Financial Service industries and with a variety of Business-to-Business clients to determine how outsourcing their customer care, accounts receivable management, sales, and/or lead generation initiatives will add value to their bottom line by providing flexible contact center solutions from 11 domestic, near-shore, and offshore locations.Specialties: Contact Center Outsourcing ConsultationGrowth Strategies Revenue Enhancement ProgramsTelecom/Cable, Catalog/Retail, Financial Services

Mike Bowling's Current Company Details
ContactUS Communications

Contactus Communications

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Chief Revenue Officer (CRO) at ContactUS Communications
Mike Bowling Work Experience Details
  • Contactus Communications
    Chief Revenue Officer (Cro)
    Contactus Communications Jun 2021 - Present
    Columbus, Ohio, Us
    ContactUS provides traditional Omni-channel BPO contact center outsourcing solutions (sales, care, technical support) and cloud-based Omni-channel contact center software (MotionCX) from four domestic locations and in eleven work-from-home states (near-shore coming soon). A true omni-channel partner, we not only provide support via phone/email/chat and SMS text, but also guide our clients through the digital transformation process by introducing AI/Bots, analytics, conversational IVR, and other tools (where appropriate) to significantly reduce overall costs while delivering a true lift to sales revenue, customer satisfaction, and first call resolution.
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  • Contactus Communications
    Director Of New Business Development
    Contactus Communications Sep 2015 - Present
    Columbus, Ohio, Us
    Innovative Midwest-based provider of IB/OB consumer support - sales, service, retention, technical help. We deploy for every client, at no additional cost, the same speech analytics platform that helps us run circles around the competition. Our business – our ONLY business – is providing top-grade consumer support to some of the best-known brands in North America.
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  • Conduit Global
    Vice President Sales
    Conduit Global Jul 2019 - May 2021
    Nowhere, Us
    Innovative provider of contact center outsourcing services - sales, service, retention, technical support, serving clients in a variety of industries from seven domestic and offshore locations.
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  • Radius Global Solutions Llc
    Vice President Business Development
    Radius Global Solutions Llc Jun 2013 - Sep 2015
    Ambler, Pennsylvania, Us
    Radius Global Solutions LLC provides a full range of accounts receivables management, customer care, and acquisition services from 11 domestic, near-shore (Jamaica, Panama), and offshore (India, Philippines) locations. We provide innovative, compliant, and consistent solutions across the entire customer lifecycle.
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  • Access Worldwide Communications
    Vice President New Business Development
    Access Worldwide Communications Feb 2007 - Jun 2013
    Augusta, Me, Us
    Contact center outsourcing consultant for inbound sales/customer care, outbound sales/lead generation and BPO processing/back-office support from the domestic United States and in Manila, Philippines.Experience in Catalog/Retail, Financial Services, Telecom, Full-Scale Account Management, and Multi-Lingual Services.
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  • Dialamerica Marketing
    Director Of Business Development
    Dialamerica Marketing Sep 2005 - Feb 2007
    Mahwah, New Jersey, Us
    Contact center outsourcing consultant for inbound sales/customer care and for outbound sales/lead generation support with a focus on domestic U.S. markets.Experience in Catalog/Retail, Financial Services, and Healthcare industries.
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  • Chesapeake Teleservices
    Director Of Sales & Marketing
    Chesapeake Teleservices Jun 1993 - Aug 2005
    Directed all sales and marketing initiatives for an inbound call center outsourcing provider in the Baltimore-Washington Metropolitan area who provided everything from traditional telephone answering services (e.g. 24/7 support for physicians, service industries, etc.) to catalog order entry and customer care.

Mike Bowling Skills

Outsourcing Call Centers Account Management Lead Generation Telecommunications Bpo Contact Centers Customer Retention Customer Service Program Management Sales Process Customer Experience Telemarketing Sales Growth B2b Financial Services Call Center Inbound Marketing Business To Business Pipeline Development Nearshore Contact Center Outsourcing Onshore To Offshore Or Near Shore Migration Revenue Enhancement Programs Telecom Acquistion And Retention

Mike Bowling Education Details

  • University Of Baltimore
    University Of Baltimore
    Marketing
  • Towson University
    Towson University
    Marketing
  • Laplata High School
    Laplata High School

Frequently Asked Questions about Mike Bowling

What company does Mike Bowling work for?

Mike Bowling works for Contactus Communications

What is Mike Bowling's role at the current company?

Mike Bowling's current role is Chief Revenue Officer (CRO) at ContactUS Communications.

What is Mike Bowling's email address?

Mike Bowling's email address is mb****@****sww.com

What is Mike Bowling's direct phone number?

Mike Bowling's direct phone number is +170329*****

What schools did Mike Bowling attend?

Mike Bowling attended University Of Baltimore, Towson University, Laplata High School.

What are some of Mike Bowling's interests?

Mike Bowling has interest in Professional Networking, New Business Opportunities, Children, Sales And Marketing, Baltimore Ravens And Orioles.

What skills is Mike Bowling known for?

Mike Bowling has skills like Outsourcing, Call Centers, Account Management, Lead Generation, Telecommunications, Bpo, Contact Centers, Customer Retention, Customer Service, Program Management, Sales Process, Customer Experience.

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