Manager - IT, Operations Help Desk and Technical Support,overseeing the SalePoint IT infrastructure, managing and monitoring the network and servers, document the current and future systems and infrastructure, presenting modernization proposals and plans to the executive team, managing IT and System upgrades, trouble shooting technical problems, providing leadership supervision and guidance on IT systems and managing the Technical Support and Help Desk Staffs. Rebuilt and modernized the complete IT infrastructure. Migrated from NT domain to Server 2008 R2 utilizing Hyper-V technology. Modernized all firewalls, VPN technology, switching, E-mail, systems security, VoIP using Shoretel. Managed the implementation of a multi-site company acquisition.

Spaces That Inspires™ began as an idea of creating an experience for our customers rather than just another place to shop. That idea began with planning and developing a consignment store. From the very beginning our focus was and will always be what the customer’s needs are and what the customer wants. We really started looking at what others have done that worked and what had not worked. We also took a good hard look at the state of the economy and knew that the way most of us does business has to change

Managed and supervised IT department to include network, infrastructure and support in multiple locations and countries.Supervised IT staffBudget and vendor managementMaintained SOX compliancySupervised SOX auditsInitiated and wrote policies for SOX compliancyInitiated many cost cutting measures that saved the IT department 10s of thousands in annual costsRe-engineered network infrastructure to increase company security and stability.Upgraded server infrastructure to Server 2008 on SAN technologyManaged all IT support agreementsManaged and supervised helpdesk and desktop support

Manage business line location of approximately 300 users and 500+ network devices on a wired and wireless network for company’s Labadie Power Plant (coal fired power plant)and Osage generating plant (hydro). Manage multiple server sites operating with Windows 2003, Novell, Windows 2000, Windows XP, and Windows NT.Responsible for writing project justifications and project management, researching and implementing new technology, troubleshooting and repairing existing technology, managing IT budgets and related tasksProvide technical support in Windows and Novell environment for Ameren UE, configure network applications to operate under XP environment, and manage user accounts, domain policies, and security issues.Seek out new technology to enhance our work environment and IT infrastructure.Write monthly/quarterly/annual budget reports and manage invoices for de¬partment, reflecting future forecast for capital and O&M budget reports.Project Manager for Networking Operating System (NOS) migration for busi¬ness line.Project manager; business line. Developed data center project for business line.Project manager; business line, develop new technology based on business line needs.Project manager; business line, developing and upgrading wired and wireless infrastructure.Project lead; developing process systems for business lines. Active role in developing wireless infrastructure and peripheral devices (tablets, Ipaqs, etc.). Write project justifications for development and implementation of wireless devices.Strong customer service ethics.Write and implement policies for business line.

Consulting Firm: Configured and converted Lotus CC Mail to MS Office Outlook, Exchange, and Fax. Provided technical support and troubleshot NT and Novell WAN problems. Configured TCP/IP for MS