I am a passionate and people focused engineering leader with nearly two decades of software development experience. Throughout my career, I've cultivated a proven track record for delivering high quality, 99.999% available, low latency platform services as both an individual contributor and manager. From spearheading brand new zero to one products and services to iterating and maintaining existing enterprise grade software, I've honed my skills across diverse projects and environments.While I'll always be a technical geek at heart, I equally thrive in leading and managing people. My leadership philosophy centers on inspiring teams to achieve exceptional results while fostering a culture of collaboration and fun. I take pride in building happy and healthy teams without compromising on quality or delivery, leveraging my talent for motivating individuals to excel.In dynamic environments, I prioritize customer centric approaches and cultivate a culture of innovation and collaboration. My hands on leadership style empowers team members to reach their full potential, driving transformative results while leading by example.
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Director Of EngineeringOutreachSeattle, Wa, Us -
Director Of EngineeringPlainsight Technologies Aug 2024 - PresentGreater Seattle Area, Wa, Us -
Technical Scuba Diving InstructorRusty Water Diving Llc Jun 2015 - PresentSince 2015 I have spent my free time teaching recreational scuba diving through PADI. Since 2018 I have taught technical diving through TDI. I have found that my time as a closed circuit rebreather diver and dive instructor has helped me in many ways to be a better leader, to help coach and grow talent, and to help take calculated risks.
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Health And Well-BeingCareer Break Feb 2024 - Aug 2024▪ Spent time with my two kids under 3.▪ Helped a friend with a startup ▪ Established the 4 person engineering team and led initial development effort. ▪ Helped the leadership scope and focus the product vision into an achievable execution plan. ▪ Took a proof of concept to a true minimum viable product. ▪ Introduced telemetry for tracking business objectives and operational monitoring. ▪ Developed a cost effective strategy to leverage Generative AI within the product and built prototypes. ▪ Introduced planning and spec writing process and established best practices for shipping code.▪ Taught people to safely conduct staged decompression scuba dives where they do not have direct access to the surface.
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Director, Software EngineeringDocusign Sep 2016 - Feb 2024San Francisco, Ca, UsPlatform Identity (October 2021 – Present)▪ Responsible for key components of Platform engineering at DocuSign including Authentication, Authorization, Directory, Notifications, Service & Data Protection, and User Management.▪ Led an organization of 45 people including 2 directors with managers reporting to them and 2 managers. Bootstrapped and grew two teams from the ground up.▪ Maintained 99.999% availability across multiple high load/low latency production services while my teams serve as an example across all live services at DocuSign.▪ Maintained exceptional poll numbers and low attrition (4% in 2023).▪ Leadership sponsor for on prem to Azure migration of all Platform. Drove timeline and technical strategy across multidisciplinary teams▪ Key driver of new DocuSign tenancy model to scale to a platform beyond a single product solution, solving real world customer pain points while reducing support and adoption costs.▪ Led effort to reduce fraud and account takeover attempts without harming customer experience through machine learning, while enabling business growth and reducing manual support and sales costs. Developed C Suite level metric to track results.User Platform (September 2019 – October 2021)▪ Led engineering team responsible for all things user at DocuSign including APIs, stores, scaling, management, security.▪ Managed a team of 6 engineers.▪ Helped evolve identity across the core DocuSign platform as well as numerous product acquisitions during a period of major growth.▪ Focused on GDPR, data privacy, and compliance as DocuSign grew its customer base in the EU.September 2016 – September 2019▪ Tech lead for authentication team with a focus on protocols like OpenID Connect and account security.▪ Built and took to market DocuSign’s two factor authentication solution and locked account recovery feature.▪ Reduced login latency by 58%.▪ Served as technical architect for services at DocuSign to integrate with centralized identity platform. -
Senior Software EngineerMicrosoft Jun 2008 - Sep 2016Redmond, Washington, UsExchange Server (May 2013 – September 2016)▪ Authentication tech lead for entire Outlook Web App platform▪ Delivered unified authentication for Hotmail on Office 365.▪ Drove key auth and security architecture and decisions throughout the Exchange organization.Azure (January 2012 – May 2013)▪ Built management APIs for PaaS and IaaS cloud platform.▪ Designed and implemented early Azure update service.▪ Team expert on identity.Windows Essential Business Server (June 2008 – March 2010)▪ Implemented telemetry pipeline and data point collection.▪ Built device health monitoring management page.▪ Shipped a v1 product. -
Master Scuba Diver Trainer / Founding Staff MemberBellevue Divers Nov 2014 - Apr 2016Scuba diving is my passion. In addition to my job as a software engineer, I helped found and launch Bellevue Divers towards the end of 2014. I assisted there as a scuba instructor, training students of all levels up to divemaster while at the same time furthering my own training as an instructor, technical, and rebreather diver. The shop was a failure, but it was a period of deep learning and growth which I have been able to apply to all areas of work and life.
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Software ConsultantGe Global Research Oct 2007 - Apr 2008Niskayuna, New York, Us -
Software Development Engineer In Test InternMicrosoft May 2007 - Aug 2007Redmond, Washington, Us -
Software Development InternS&P Capital Iq May 2006 - Aug 2006New York, Ny, Us
Mike Brickman Education Details
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Rensselaer Polytechnic InstituteComputer Engineering & Computer Science
Frequently Asked Questions about Mike Brickman
What company does Mike Brickman work for?
Mike Brickman works for Outreach
What is Mike Brickman's role at the current company?
Mike Brickman's current role is Director of Engineering.
What schools did Mike Brickman attend?
Mike Brickman attended Rensselaer Polytechnic Institute.
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