Provided basic knowledge that utilized software programs, macro development, and reported generation to design, implemented and maintained basic databases, spreadsheets, and other software applications for use on personal computers. Provided technical knowledge and skills in implementing and maintaining various software and related applications for personal computer use. Performed troubleshooting of computers and software problems. Responsible for deployment support for printers. Created images of personal computer images. Maintained inventory control records on all department equipment and system protocols. Served as an information resource regarding personal computer hardware, software, and related applications. Coordinated purchases of new hardware, software and peripherals. Managed user names and passwords in conjunction with UTEP, UTH and SPH. Coordinated and scheduled ITV events through the NOC and Houston. Maintained ITV equipment. Operated and instructed on use of ITV equipment. Acted as a liaison between host campus IT and Regional Campuses. Configured and ran the local file server. Researched new IT initiatives that would be used at the SPH Regional Campus.

Duties:Provided basic knowledge that utilized software programs, macro development, and reported generation to design, implemented and maintained basic databases, spreadsheets, and other software applications for use on personal computers. Provided technical knowledge and skills in implementing and maintaining various software and related applications for personal computer use. Performed troubleshooting of computers and software problems. Responsible for deployment support for printers. Created images of personal computer images. Maintained inventory control records on all department equipment and system protocols. Served as an information resource regarding personal computer hardware, software, and related applications. Coordinated purchases of new hardware, software and peripherals. Managed user names and passwords in conjunction with UTEP, UTH and SPH. Coordinated and scheduled ITV events through the NOC and Houston. Maintained ITV equipment. Operated and instructed on use of ITV equipment. Acted as a liaison between host campus IT and Regional Campuses. Configured and ran the local file server. Researched new IT initiatives that would be used at the SPH Regional Campus.

Responsible for researching subject-specific data, including engineering data, design specifications, Software Investigation Reports and Missile Command Continuation Group reports. Performed relevant actions to prepare the data for input to lesson plans, and writes the lesson plans for later instruction. During the development phase, work with Raytheon engineers and customer representatives to apply appropriate instructional design principles. As an instructor, I was responsible for the conduct of the course, including examinations. During course conduct, I interface directly with customer representatives and make appropriate scheduling decisions based upon equipment availability, student requirements and other factors. During course preparation, I interface with engineers and other technical personnel to perform critical training task analysis, validation of documentation and act as subject matter expert for preparation of interactive multimedia instruction.

Duties:Provided basic knowledge that utilized software programs, macro development, and reported generation to design, implemented and maintained basic databases, spreadsheets, and other software applications for use on personal computers. Provided technical knowledge and skills in implementing and maintaining various software and related applications for personal computer use. Performed troubleshooting of computers and software problems. Responsible for deployment support for printers. Created images of personal computer images. Maintained inventory control records on all department equipment and system protocols. Served as an information resource regarding personal computer hardware, software, and related applications. Coordinated purchases of new hardware, software and peripherals. Managed user names and passwords in conjunction with UTEP, UTH and SPH. Coordnated and scheduled ITV events through the NOC and Houston. Maintained ITV equipment. Operated and instructed on use of ITV equipment. Acted as a liaison between host campus IT and Regional Campuses. Configured and ran the local file server. Researched new IT initiatives that would be used at the SPH Regional Campus.

Designed and built computers based on individual needs. Designed and installed home and small office networks. Deployed and maintained small office serves and VPN networks. Installed network infrastructures (cable, punch down panels, routers). Acted as a consult for technology purchasing needs of small office owners. Designed and deployed web sites.

Maintained and operated the highly technical PATRIOT Air Defense Missile System. Maintained all system equipment to include the Engagement Control System, Weapons Control computer, RADAR system, Communications Array, Launching System, and Electronic Power Plant. Signed for and was responsible for approximately 20 million dollars worth of equipment and parts. Maintained approximately 2000 lines of inventory. Maintained extensive Library of technical manuals. Maintained and used several new computing technologies to troubleshoot and perform routine maintenance on RADAR. Proficient in the use of Radio Frequency and Electronic measuring equipment. Proficient in the use of circuit level schematics to troubleshoot. Managed and directed several soldiers. Military awards included: Combat Stripes (2), Superior Unit Award, Kuwait Liberation Medal. Army Commendation Medal, Army Achievement Medal (3), Good Conduct Medal (2), Armed Forces Expeditionary Medal, Southwest Asia Service Medal (2). Held a DOD Secret and NATO Secret security clearance during military service.