Mike Brown Email & Phone Number

Michigan

Telnet Group Inc provides Telecommunication solutions for cloud or premise based systems: VoIP systems, Contact Centers with multimedia communications, HD video, IP Surveillance systems, IT and carrier services for voice & data. Telnet Group has expertise in following markets & applications: Contact Centers, Auto & Truck Dealers, Non-profits, Manufacturing, Healthcare, Financial, Insurance, Real Estate, Retail, Transportation, Government & Municipalities.Customer Relationships are the top priority for Telnet Group evidenced by a world class Net Promoter Score of (89) and a 98% support renewal rate.

The Lubrizol Corporation is a $4 billion manufacturer of specialty chemicals, with operations in 20 countries, and over 7,500 employees.As a Global Account Manager I developed new relationships spanning many disciplines at the corporate and divisional management levels within automotive OEM’s and their Tier 1 and 2 suppliers in the USA, and internationally, that resulted in increased sales of new factory and service fill lubricant additives. Account responsibilities included: General Motors, American Axle Manufacturing, Getrag; and John Deere. Created Opportunities for Factory Fill Lubricants and R&D Advancements:• Worked with a cross functional team to maintain GM automotive gear oil (axle lube) program worth $23 million in sales.• Established an R&D development program between Lubrizol, GM Fuel and Lubes R&D, and GM Advanced Powertrain Engineering for controlled release engine oil systems to increase life and fuel economy • Established pipeline of projects for future growth based on innovation & specifications with 10 to 20 year cycle potential.

Led ROSS Control’s North American marketing and sales initiatives, which accounted for $28.5 million (65%) of the total global company sales of customized pneumatic systems and valves. Developed relationships with key target customers: metal forming, glass, aluminum, plastic blow molding, and safety applications to drive growth. Managed 30 unique team members and a $2.5 million budget to achieve goals and objectives.• Accountable for the overall marketing strategy for $28.5 million in NAFTA sales • Exceeded P&L targets in each year• Optimized profitability by selling solutions based on value added, not price.• Empowered global industry teams of engineers, sales, manufacturing and customer service personnel to make decisions on target customers, product development, manufacturing & pricing. • Instituted metrics to gauge performance of global industry teams and establish accountability. • Aligned 47 NAFTA distributors with the industry marketing strategy & eliminated non performers.• Changed sales force compensation to inspire focus on global industry marketing strategy.

Led marketing strategy and sales efforts for North American Operations export markets: India, South & Central America, Australia, New Zealand, and South Africa. Coordinated Pacific Rim activity with ROSS Asia.• Sales growth from $475,000 to $1,500,000 (215%)• Efforts in India created strong growth and ultimately led to a wholly owned ROSS Controls subsidiary. Ross Controls India generated sales of $2.0 million in 2005, which was built from a base of $40,000 in 1993 • Secured new sales in auto, steel, mining, packaging, appliance, automation, plastics, and glass • Utilized effective communication and cultural awareness to manage relationships with 23 partners• Developed a deep knowledge of how to conduct & negotiate international business contracts

• Led project team that created a new master catalog.• Utilized marketing research methodology to develop board presentations, new product development feasibility studies, profitability analysis of product mix and various other research & analytical projects.• Participated in the National Fluid Power Association statistics and marketing committees

Bachelor’S Degree, International Economics, 3.3 Gpa In Major

Master Of Business Administration (M.B.A.), Marketing

Graduated with honors