Responsible for LAN and WAN equipment and circuit maintenance.Analyzes and resolves technical problems for established networks.Serves as technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.Maintain and monitor network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.Work with Systems Engineer in network design analysis and configuration validation.Develop and maintain documentation, which may include as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.Perform project work as assigned by the Senior Team members.Assist Systems Engineer to perform network capacity planning and performance analyses.Accurately document instances of hardware failure, repair, installation, and removal.

Responsible for LAN and WAN equipment and circuit maintenance.Analyzes and resolves technical problems for established networks.Serves as technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.Maintain and monitor network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.Work with Systems Engineer in network design analysis and configuration validation.Develop and maintain documentation, which may include as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.Perform project work as assigned by the Senior Team members.Assist Systems Engineer to perform network capacity planning and performance analyses.Accurately document instances of hardware failure, repair, installation, and removal.

Maintainence of a stable IP network in a multi-vendor environment to ensure maximum productivity of systemsConfiguration, management, and monitoring of firewalls and WAN connectivityInstallation and administration of VMWare ESXi hypervisor, vCenter, and virtual machinesMonitoring and remediation of network, security, and server performance issuesTroubleshooting network connectivity and routing, DNS and addressing issues, user rights issues, and application functionalityVerification of daily backups of network files and Exchange databasesActive Directory and Exchange administrationResearch of and recommendations for new technologiesPerforming technology related tasks related to the onboarding of new employeesInitiating virus detection policies and proceduresAssisting with the implementation and testing of the Disaster Recovery PlanTechnical level administration and support of call center softwareProviding internal support for all office hardware and software applicationsCoordinating maintenance of PCs, printers, and other hardware with vendors

Provided tier 3 support for instrumentation hardware, network devices and software.Proactively provided training and support to ensure high availability of network resources.Performed product presentations for internal and external customers.Wrote technical documentation detailing complex problem resolution, product application notes, and competitive matrices.