Mike Caroselli

Mike Caroselli Email and Phone Number

Chief Operating Officer @ Solcoro
Fort Myers, FL, US
Mike Caroselli's Location
Fort Myers, Florida, United States, United States
Mike Caroselli's Contact Details

Mike Caroselli work email

Mike Caroselli personal email

n/a

Mike Caroselli phone numbers

About Mike Caroselli

As an Operations Leader, I overcome business challenges and improve productivity— streamlining processes and transforming workplace and customer experiences that strengthen organizations in an evolving marketplace.

Mike Caroselli's Current Company Details
Solcoro

Solcoro

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Chief Operating Officer
Fort Myers, FL, US
Mike Caroselli Work Experience Details
  • Solcoro
    Chief Operating Officer
    Solcoro
    Fort Myers, Fl, Us
  • Retired
    Retired
    Retired Oct 2024 - Present
    London, Gb
  • Adaptavist
    Revenue Operations Lead
    Adaptavist Nov 2023 - Oct 2024
    London, Greater London, Gb
  • Druva
    Director, Alliance And Channel Operations
    Druva Mar 2022 - Oct 2023
    Santa Clara, California, Us
    Manage operations for OEM and Alliances that include day-to-day activities as well as maintain internal and external cross-functional relationships to conceive and implement program updates.
  • Druva
    Director, Product Operations
    Druva Aug 2020 - Mar 2022
    Santa Clara, California, Us
    Managing cross-functional go to market efforts to successfully deliver new products.
  • Commvault
    Director, Operations
    Commvault Oct 2016 - Nov 2019
    Tinton Falls, Nj, Us
    As Director, Operations I focused on innovation and the implementation of strategies for greater efficiency, I led cross-functional teams to implement company-wide initiatives focused on enhancing customer experience, simplifying Go to Market workflows, and scaling the organization through improved processes.
  • Commvault
    Senior Manager, Support Expertise Team
    Commvault Jun 2015 - Sep 2016
    Tinton Falls, Nj, Us
    As a Senior Manager for the Support Expertise Team I developed training programs for Customer Support Engineers, New-Hires, and Partners. In this role I also worked with Support management to build and implement processes to better resolve customer issues.
  • Commvault
    Support Escalation Manager
    Commvault Jul 2013 - May 2015
    Tinton Falls, Nj, Us
    In this role, I managed the customer success for Enterprise Customers in the Western Region (US) that included coordinating Account Managers and Customer Support Teams to address customer escalations. Provided executive-level communication and reporting.
  • Commvault
    Senior Manager, Ww Professional Services Operations
    Commvault Mar 2011 - Jun 2013
    Tinton Falls, Nj, Us
    In this role I conceived, built, and led the Global Professional Services Operations Team that managed the scheduling, preparation, and revenue recognition for Professional Services. Implemented a standard operations methodology to forecast and deliver professional services.
  • Commvault
    Professional Services Program Manager
    Commvault Nov 2008 - Mar 2011
    Tinton Falls, Nj, Us
    Created business and delivery methodologies to deliver Professional Services to Commvault clients. Developed strategic alliances with partners to accelerate revenue growth by outsourcing low-end services to third party providers. Established Customer Beta programs to test and provided feedback on pending major software releases. Developed the company’s Professional Services quoting and documentation application used by the company and partners worldwide to standardize Professional Services quoting.
  • Commvault
    Professional Services Manager | Business Development | Client Satisfaction
    Commvault Oct 2004 - Nov 2008
    Tinton Falls, Nj, Us
    In this role, I managed a team of engineers that installed product at customer sites, configured it, and on-boarded the customers. I defined project success criteria and ensured the successful management necessary to deliver projects within scope and per criteria. I was also responsible for the overall Professional Services operations, including financial reporting and forecasting for the company’s East and West regions.

Mike Caroselli Skills

Professional Services Solution Selling Commvault Storage Storage Area Networks Enterprise Software Disaster Recovery Pre Sales Virtualization Nas San Cloud Computing Data Center Storage Virtualization Enterprise Storage High Availability

Mike Caroselli Education Details

  • Johnson & Wales University
    Johnson & Wales University
    Foodservice Management
  • Chubb Institute
    Chubb Institute
    Network Engineering And Data Communications

Frequently Asked Questions about Mike Caroselli

What company does Mike Caroselli work for?

Mike Caroselli works for Solcoro

What is Mike Caroselli's role at the current company?

Mike Caroselli's current role is Chief Operating Officer.

What is Mike Caroselli's email address?

Mike Caroselli's email address is mc****@****ult.com

What is Mike Caroselli's direct phone number?

Mike Caroselli's direct phone number is +173272*****

What schools did Mike Caroselli attend?

Mike Caroselli attended Johnson & Wales University, Chubb Institute.

What are some of Mike Caroselli's interests?

Mike Caroselli has interest in Golf, Skiing, Cooking.

What skills is Mike Caroselli known for?

Mike Caroselli has skills like Professional Services, Solution Selling, Commvault, Storage, Storage Area Networks, Enterprise Software, Disaster Recovery, Pre Sales, Virtualization, Nas, San, Cloud Computing.

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