Mike Case

Mike Case Email and Phone Number

Information Technology Manager @ Blue Cross of Idaho
Meridian, ID, US
Mike Case's Location
Meridian, Idaho, United States, United States
Mike Case's Contact Details

Mike Case personal email

n/a

Mike Case phone numbers

About Mike Case

Mike Case is a Information Technology Manager at Blue Cross of Idaho. He possess expertise in troubleshooting, windows 7, servers, networking, technical support and 29 more skills.

Mike Case's Current Company Details
Blue Cross of Idaho

Blue Cross Of Idaho

View
Information Technology Manager
Meridian, ID, US
Website:
bcidaho.com
Employees:
1401
Mike Case Work Experience Details
  • Blue Cross Of Idaho
    Information Technology Manager
    Blue Cross Of Idaho
    Meridian, Id, Us
    View
  • Blue Cross Of Idaho
    Manager
    Blue Cross Of Idaho May 2017 - Present
    3000 E. Pine Ave. Meridian Idaho
    Manage team of nine Desktop Analysts providing technical support to 1000 users.
    View
  • Blue Cross Of Idaho
    Network Engineer
    Blue Cross Of Idaho Nov 2014 - May 2017
    Blue Cross Of Idaho
    Primary responsibilities include systems administration of VMware ESXi 5.1, 5.5, 6.0, Cisco UCS infrastructure. Microsoft Windows 2008 R2, Windows 2012 R2 based environment. Creation and maintenance of Windows 2008 R2/2012 R2 corporate image. Provisioning of virtual servers. Secondary duties entail administration of various other systems Embarcadero AppWave ELC, Liquidware Labs Profile Unity. Creation and maintenance of documentation responsibilities also included 24/7on call support.
    View
  • Blue Cross Of Idaho
    Pc/Lan Specialist Sr.
    Blue Cross Of Idaho Jun 2004 - Nov 2014
    Primary responsibilities include administration of virtual desktop infrastructure (VDI), packaging, deployment of BCI created and third party applications using Flexera InstallShield, VMware ThinApp, Embarcadero AppWave, and Microsoft System Center Configuration Manager. Provide second level support to 900+ employees within a Windows 7, Office 2010 environment troubleshooting escalated issues related to VDI, network, database (Sybase and Microsoft SQL) connectivity. Support of various IS department, and companywide projects and initiatives such as Windows 7 migration, VDI implementation, Enterprise software deployments/upgrades, AppWave administration, IS Strategy Development. Creation and maintenance of documentation for Helpdesk, responsibilities also included 24/7on call support.
    View
  • Safeco Insurance Companies
    It Analyst - Customer Support
    Safeco Insurance Companies Oct 2000 - Jun 2004
    Working on a team of 8 providing 2nd level desktop support to 1,100 end users in aWindows 2000, Office XP environment supporting, Attachmate EXTRA! 6.71, Safecoproprietary, and vendor created applications. Responsibilities included client sidenetwork support, desktop/laptop/printer hardware support, LAN printer resourceadministration, project support, technology consultation and purchasing.
  • Appliant.Com Inc
    Help Desk Analyst
    Appliant.Com Inc Mar 2000 - Jul 2000
    Working in a Windows NT environment, responsibilities included setting up new users,installing, configuring, and troubleshooting software and hardware for workstations,conducting inventories, maintaining the phone system.
  • Banctec Service Corporation
    Customer Engineer
    Banctec Service Corporation Aug 1999 - Mar 2000
    Primary job duties included providing on-site service to home and business PC usersrepresenting Dell and Compaq. Installing and replacing hardware, troubleshooting bothdesktop and laptop PCs

Mike Case Skills

Troubleshooting Windows 7 Servers Networking Technical Support Hardware Software Documentation Sccm System Administration Active Directory Windows Server Help Desk Support Network Administration Software Installation Windows Xp Vmware Business Analysis Computer Hardware Sharepoint Virtualization Laptops Desktop Computers Printers Windows Microsoft System Center Configuration Manager Information Technology Workstations Installshield Operating Systems It Service Management Ciw Web Foundations Associate Ciw Web Design Specialist Comptia A+ Certification Comptia Network+ Certified

Mike Case Education Details

Frequently Asked Questions about Mike Case

What company does Mike Case work for?

Mike Case works for Blue Cross Of Idaho

What is Mike Case's role at the current company?

Mike Case's current role is Information Technology Manager.

What is Mike Case's email address?

Mike Case's email address is mi****@****aho.com

What is Mike Case's direct phone number?

Mike Case's direct phone number is +120892*****

What schools did Mike Case attend?

Mike Case attended Western Governors University, Clover Park Technical College.

What skills is Mike Case known for?

Mike Case has skills like Troubleshooting, Windows 7, Servers, Networking, Technical Support, Hardware, Software Documentation, Sccm, System Administration, Active Directory, Windows Server, Help Desk Support.

Who are Mike Case's colleagues?

Mike Case's colleagues are Alan Knopp, Kari Moss, Aliraza Ali, Jennifer Barker (Ma, Shrm-Cp), Gunnar Watson, Terry Henry, Patrick Giusto.

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