Human Resources, Payroll, Risk Management, B2B Sales to: Universities, High Schools, Leagues, Organizations, and Professional, Customer Service, Accounting, Vendor Relations, P&L, Overseeing Inventory Management, Marketing Strategies. Implementing systems to help increase on-time delivery of products to our customers. To remove obstacles and provide resources for our people to be the best at their position. Achieved top sales performance in 2022.

Strategic Consulting, including business plan & sales strategy development. Assist independent business owners with local marketing plans and inventory stocking options. Achieves high level of customer service and takes ownership of new and existing customer accounts. Helps customers understand how they can leverage their buying power to increase profitability and achieve their goals.

• Developing Men's Ministries in North Carolina• Raising funds to support local and global missions• Accountability Teams and Mentorship• Responsible to work with budgeting processes• Growing future leaders in the NC district

Manager of high volume automotive center in Cary, NC. Responsible for Retail and Commercial Fleet sales. Manages all aspects of hiring, training, coaching, customer service, sales, service, and inventory management.

Lead a team of individuals to develop and coordinate Humanitarian missions all over the globe. Conquest Men's Ministry develops future leaders who are called to change the world.

New York based residential and commercial relocation company averaging $2.5M in yearly revenue.; Team development, HR processes, Fleet Management, Client Services, Conflict Resolution, Training, Storage and Warehousing, and cost saving strategies.•Coordinated all day-to-day operations in North Carolina facility•Performed Strategic Planning / Budgeting for Entire Corporation•Executed business to consumer (B2C) and business to business (B2B) sales•Acted with duties in Human Resources, Logistics, Inventory Control, Account Receivable, Account Payable, Sales, Marketing, and Conflict ResolutionKey Results:Initiated strategic planning for the organization; introduced and established a corporate budget. Delivered unparalleled customer service: Company earned 32 positive reviews out of 38 reviews posted on Citysearch.com during tenure.

Managed operations and marketing for all profit centers in the Triangle area. ($7.5M in sales)•Performed Strategic Planning / Budgeting for Region•Enacted programs to facilitate regional streamlined process and cost savings•Enhanced overall customer service•Managed regional operations for day-to-day activities including talent recruitment, training, and employee retentionKey Results:Created area budgeting and establish a strategic plan for the region. Launched programs that streamlined the sales process and triggered cost-savings on a regional scale.Successfully initiated the aftermarket performance wheels program, introducing a product line, to gain market share and increase revenue.

•Managed all aspects of human resources for 600 associates•Supervised day-to-day operations for multiple locations•Established training program for sales and management teams•Increased sales company-wide•Hired corporate and management staff•Assisted in redesigning the POS system to expedite customer transactions and increase associate productivityKey Results:• Implemented team management philosophy to turn around an under-performing location’s profit margin through a positive $100K swing in one year (1995-96). The store went from a $75K loss to $25K profit.• Created and implemented company-wide sales and management training program models that are still currently in place.• Reorganized company’s human resource department to run efficiently and to comply with legal and ethical standards.• Worked with IT Manager to the redesign of the POS system that directed the sales associates to active inventory, eliminated discontinued stock and an increase in inventory turns. Use of the redesign resulted in a company-wide increase in tire units and revenues within the first 6 months.

Managed at eight different locations in the Atlanta area. Store managers' performances are rated by the profit/loss of each location.•Facilitated all day-to-day store activities•Responsible for P&L at each location•Implemented team management philosophyKey Results:Efficiently managed inventory to bring the NTB store with the 8th highest sales volume to be #1 in inventory turns.Led team of over 40 sales and service associates to be #1 in road hazard protection sales (3.5% of total revenue) and #1 in service sales (28.6% of total revenue) in 1992.Created and implemented team philosophy that empowered employees to take ownership over every customer interaction. Increase in service sales and revenue prompted company to contract a consulting service to document the system.Was appointed to NTW Dream Team, a creative management team charged with creating and implementing innovative promotional programs.

•Acted as Fire Station Captain for flight line operations•Acted as the Emergency Communication Operator•Supervised military personnel•Maintained Secret Security ClearanceKey Result - Received USAF Achievement Medal