Senior technology specialist with a passion for leveraging innovation to support availability and stability. Possesses over 20 years of experience specializing in infrastructure modernization, delivery and operational support of mission-critical technology, and building best-in-class incident response teams. Adopts reliability engineering principles with emphasis on reduction of toil through better availability monitoring, management of risk to allow proper change velocity, and maintaining a blame-free culture within teams. Veteran with battlefield experience and a municipal law enforcement background.