Mike Cogle Email & Phone Number

As a very experienced Operations manager at Electromechanica Durban (2015 to current) and previously, i am responsible for,- Warehouse operations including - Ensuring that all orders are processed timeously to achieve superior customer satisfaction - Maintaining regular stock counts to improve stock accuracy levels - Ensuring all tasks are completed by day end - Training and upskilling the team to achieve a multi skilled unit - Completion of bi annual performance reviews for all warehouse and operations staff - Addressing and managing disciplinary issues including investigation and initiating disciplinary enquiries.- Control and maintenance of branch vehicles- Maintenance of the property in line with Electromechanica's CI.Analysis of the Branch Income statement and controlling Operational Expenditure within agreed budgets - Assisting the Finance team in the preparation of the annual Branch budget - Approval of all branch supplier payments - Achieving key operational objectives in line with group benchmarks that are all a measurement of Customer satisfaction and our level of service delivery.Highlight - As the Project Lead for a new ERP(Netsuite SA), WMS(WAERlinx UK) and EPod facility-(Device Magic US) with the IT department we developed the requirements for the business to pre Go live testing and ultimately Go Live. These systems were successfully implemented and are still currently in use.At Geen & Richards i was responsible for the following.- Achieving of a sales budget in excess R440m in 2014, associated income budgets, reduction of operating costs and exceeding budgeted profits in 72 outlets with 5 Regional managers'- Implementing of group strategies to meet budgeted objectives- Ensuring the close management of under performing stores- Annual preparation of the Brands financial budgets- Ownership and leadership of the Brands culture- Coaching and mentorship with the achievement of Brand EE targets- Maintaining customer service levels- Co-ordination between the operations team and merchandise re the needs of the business- Ensuring with merchandise that advertised lines were available in stores and warehouses- With merchandise, ensuring the correct mix of stock was in all stores and warehouses- Sourced and visited possible new sites and initiated feasability studies

Listed skills include Management, Change Management, Strategic Planning, Business Strategy, and 3 others.