Manage the Fraud Risk Management Program and the Operational Risk Event (Op Loss) Program for Corporate and Investment Banking. Fraud Risk Management role includes ensuring the business executes in alignment with corporate and business policies and procedures, and is aware of procedures when internal or external fraud is suspected. Also, performing business risk evaluations, (business environment assessment, performance against key fraud risks, control effectiveness, Inherent and Residual Risk ratings, emerging fraud risks, fraud activity review/metrics, relevant external events, etc.), fraud event review, reporting, and escalation, (unusual activity referrals, significant fraud incidents), new business initiative reviews, and annual Fraud training requirements.Operational Risk Event Program role includes ensuring the business executes in adherence to corporate and business policies and procedures, Also, perform operational loss event reviews, produce monthly management reporting of metrics and trends, and monthly and quarterly regulatory reporting. In addition, perform relevant external loss event reviews, ensuring mitigating controls are in place.

Manage the development and execution of the Operational Risk Policy and Standard Framework for Wholesale Banking lines of business. Drive consistency in the development, documentation, and deployment of Wholesale Banking policies and standards. Liaison with lines of business and the Corporate Policy Office to ensure alignment of new policies and standards with Corporate policies. Build a consistent format and process for collecting and vetting feedback on new policies and standards.

Program Manager for the Corporate Internal Operational Loss Data Program at Bank of America. Managed the execution of key control processes related to complete and accurate operational loss data collection, root cause analysis, mitigation planning, line of business procedures, corporate standards, and data provisioning for risk appetite reporting, regulatory reporting, and capital modelling.

Managed high profile projects in Global Markets Operations, focused on system development, process automation, process enhancement, and compliance with rapidly changing regulatory requirements.

Led a centralized site of Small Business Banking Relationship Managers responsible for establishing and growing relationships for clients through the sale of deposit products, credit products, treasury management services, and key person retirement planning. Responsible for over 40,000 Small Business Clients in the Carolinas, Georgia, and Florida.

Managed a team of 50 Investment Security Operations Professionals responsible for trade clearance and settlement of Treasury Securities, Repurchase Agreements, Bank Funding Products, Futures and Options, Interest Rate Swaps and Caps, Secondary Market / DTC Securities, Money Market Funds, and Public Fund Pledging. Led site consolidation initiatives for multiple mergers. Managed the Y2K Prep project as the bank's representative on the SunGard Systems Y2K Steering Committee.