• Provide excellent customer service that goes above and beyond expectation.• Monitor areas of high shrink and provide insight as to the prevention of• Maintain company standards• Hiring of new a talented associates• Creative merchandising to increase visibility of great product• Monitoring of sales growth and opportunities• Training of all associates• Processing and stocking of product• Monitoring product integrity• Supervising role of 20 store associates

Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. . Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed

*Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. *Responsible for the performance and development of the Account Executives. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. Initiates and coordinates development of action plans to maximize results. Assists in the development and implementation of marketing plans as needed. Provides timely feedback to senior management regarding performance. Controls expenses to meet budget guidelines. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

• Supervision and daily scheduling of approximately 40 personnel• including the hiring, training, and evaluation of their job• Performance. • Manage the acquisition of products throughout the entire store.• On call 24 hours a day to fulfill the store’s needs and that of my• Associates.• Manage store budgets for wages, sales, and profits.

Fully trained in international processing of mail and distribution to the mailing center. Logged accounts for every business that PSI dealt with along with filing and processing mail. Became supervisor in charge of 5 people. The job terminated when PSI was acquired by another company.