Mike Cope Email & Phone Number

Monrovia, CA, US

Monrovia, California, US

The IT Director of Business Systems leads and oversees the technology systems that support the operations of all internal business applications, including financial, legal, marketing, risk management, human resource, and reporting platforms. The IT Director of Business Systems leads and oversees the day-to-day tasks of analysts, developers, and.

Beverly Hills, CA, US

Senior executive responsible for leading internal technology development programs including ERP system development (NetSuite), Information Security, Infrastructure, and Business Operations. Act as Company’s internal ERP admin responsible for day to day break fix and enhancement requests in NetSuite.Also accountable for all technical initiatives related to.

Beverly Hills, CA, US

Manage all Information Technology budgeting and spend for the enterprise. Direct and lead all internal technology development programs including ERP system development (NetSuite), Information Security, Infrastructure, and Business Operations. Company’s sole internal ERP admin responsible for day to day requests in NetSuite.Single point of technology.

Santa Ana, California, US

Manage a team of business analysts responsible for the corporate IT development intake process. Provide business requirement analysis and estimate the financial, infrastructure and development resource needs for all IT development requests. Manage the IT capital and expense financial planning process supporting corporate finance budgeting. Responsible for.

El Segundo, CA, US

• System administrator and finance lead for the IT Total Cost of Ownership software platform (Apptio). Responsible for creating and presenting business case analysis for strategic capital project requests in IT.
• Successfully developed, built, and implemented IT Cost of Ownership software platform (Apptio). Designed all necessary allocation models for cost generation and integrated over 10 different systems (SAP, CA, BI, etc.).
• Supported the business case analysis and requirements analysis for the implementation of firm’s desired TLM/HRIS system (Kronos/Workday) from current ADP Software Suite. Migration estimated to reduce annual support.
• Designed the process for and supported system enhancement (SAP,ADP) to automatically track and reconcile capital participation of vendor labor spend on IT capital projects (CA’s Clarity).
• Supported the firm’s redesign of the employee time entry process to address errors in reporting project capitalization and financial reporting.

El Segundo, CA, US

• Sole analyst responsible for supporting firm’s entire IT Infrastructure Operations project portfolio. Responsible for providing definition and analysis of project requests, detailed functional business requirements for.
• Key business analyst responsible for the redesign and implementation of the firm’s IT Capacity Management and Project Tracking system (CA’s Clarity) for the purpose of improving resource capacity management and the.
• Reduced the Business Analyst service desk request processing time from 55 days to 9 days by providing executive reporting, increasing cross functional communication, and implementing traceable service level agreements.

• Guided by Six Sigma principles and methodologies, analyzed current operational methods and structures and determine ways to streamline them. Created and implemented plans to enhance processing, service time, and error.
• Saved the company millions annually in licensing fees by creating a process that correctly identified unused licenses by state.
• Reduced firm’s operating expenses by millions by overhauling the Employee Discount program and eliminating discounts given to individuals in error.
• Redesigned firm’s Investment Adviser Program to optimize workflow and remove three departments from paperwork processing. Reduced operational cycle time by 8 days (from 12 to 4 days) enabling $700,000 increase in 2009.

Managed team of 5 responsible for reconciliation of commission payments made to sales team. Main liaison for annuity carriers for day-to-day issues dealing with electronic commission and position files. Annuities make up 51% of firm’s business with more than $15 billion in client positions.

B.S, Finance

Diploma