Account Manager
CurrentV-MASS is an HR business that's based out of California, although we have offices in Asia. Originally these are our employees who have been working the back-end of the sleep industry. Either DME or Sleep labs, and they have experience in everything from scheduling, verifying insurance, to collection calls and all things billing.The most obvious benefit to our service is direct labour costs. Right now with everything being cut, reimbursement being cut, you can't really control the revenue, you can only control your costs. A lot of our clients take this extreme concept to really cut their costs.This is technically your employee. You'll have them for the full 8 hours. You can customize what this person can do. If your getting this person to do strictly insurance verification and there's not that many for this person to do in a the day, then you can also have this person doing collection calls, for example. So it's the block of time that you are buying, not just a person, but the person just happens to also have industry experience and also it will lower your labour costs. So in addition you could have that person do other jobs because you have that block of time each day.BENEFITS TO OUR CLIENTS Low labor cost (approximately 70% cost savings)No traditional HR headachesHR benefits all inclusiveNo down timeAbility to adjust hours to different time zonesLabor cost- true variable costWHAT WE ARE GOOD AT DOING Insurance verificationMedical billingAudit processingPayment postingPatient collectionsManaging patient relationships involving the re-supply of their medical equipmentPre-authorizationClaim appealDenial follow-up