Head Leadership Development And Technical Training
Head of Leadership Development (2014-2016)Led the design of leadership development processes including curriculum paths for management and senior executives. • Developed and integrated core leadership programs for supervisors, managers, and executives including Leading Self and Leading Others to enhance leadership skills sets, capabilities, and competencies.• Created and instructed programs in Emotional Intelligence, Business Acumen, Finance, Communications, Effective Listening, Effective Presentations, Innovation, Creative thinking, and Stress Management. • Coached executives, spearheaded specialized and custom leadership meetings for executive teams, and facilitated global leadership trainings, seminars, and workshops to 700+ management staff.• Improved employee engagement 10% by designing a new employee engagement survey and feedback process.• Reduced training program costs $760K by transforming traditional leadership training to an online e-learning platform.Head of Technical Training (2013-2014)Managed top performing team of curriculum designers, graphic designers, and trainers. Created a Learning Portal to enroll and track curriculum, program evaluation, and employee development plans.• Built and launched an online university, AIG’s E-learning Technical University, for 16,000 employees worldwide.• Generated $1.2M in costs savings by converting to e-learning delivery methods; converted traditional classroom training consisting of 200+ courses to an online program.• Drove efforts that increased training completion rates 80% for management employees.
