Michael Deck

Michael Deck Email and Phone Number

Network and Systems Engineering Manager | SOC/NOC | IT Infrastructure | Network Engineering | IT Operations | ITIL | ITSM | AWS Certified Cloud Practitioner @ City of Phoenix
Michael Deck's Location
Scottsdale, Arizona, United States, United States
Michael Deck's Contact Details
About Michael Deck

Hands-on Network and System Engineering Manager with deep experience in IT including network engineering, file server management, and operations management. Progressively promoted throughout my career during mergers and acquisitions to be trusted with increased responsibilities due to my proven track record of successful projects, processes, and uptime. Bachelor of Science in Computer Science.

Michael Deck's Current Company Details
City of Phoenix

City Of Phoenix

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Network and Systems Engineering Manager | SOC/NOC | IT Infrastructure | Network Engineering | IT Operations | ITIL | ITSM | AWS Certified Cloud Practitioner
Michael Deck Work Experience Details
  • City Of Phoenix
    Soc Manager
    City Of Phoenix Jul 2023 - Present
    Phoenix, Az, Us
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  • Consumer Cellular, Inc.
    Security Operations Center Manager
    Consumer Cellular, Inc. Feb 2022 - Jul 2023
    Scottsdale, Arizona, Us
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  • American Express
    Major Incident Manager
    American Express Jun 2021 - Feb 2022
    New York, Ny, Us
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  • Aetna, A Cvs Health Company
    Manager, Systems Engineering
    Aetna, A Cvs Health Company May 2014 - Mar 2021
    Hartford, Connecticut, Us
    Promoted to Manager of 9 Systems Engineers in the 24x7 Network Operations Center (NOC). Manage operational support of Server Infrastructure, hardening and architecture for over 2000 (Windows/Linux) servers.Train and develop employees to manage level 1 and 2 support for all production hardware in the Phoenix Data Center. Monitor network and systems using Microsoft’s System Center Operations Manager (SCOM), Omnibus, and SolarWinds Orion. Repair hardware faults, patch, and collaborate with other support staff on application issues.Allocate resources, create and manage department budget, order hardware and process invoices. Manage the incident queue in ServiceNow to ensure resources are properly distributed for maximum impact. Run incident management calls for Priority 1 issues. Maintain a 99.999% available uptime for all data center hardware.
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  • Aetna, A Cvs Health Company
    Sr. Systems Engineer
    Aetna, A Cvs Health Company Oct 2012 - May 2014
    Hartford, Connecticut, Us
    Promoted to the newly formed Global Network Operations Command Center (NOCC) group as a Senior Systems Engineer after acquisition. Monitored, detected, and corrected system alerts for all production systems including network, file server, and database, in our two core data centers in Phoenix, AZ and Cranberry, PA. Led the team and directly managed 1 of the 4 teams in the 24x7 rotation. Assigned the daily tasks to junior engineers and handled escalated level 2 support issues. Provided escalation support for customer service issues with our internal IT partners.
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  • Coventry Health Care, An Aetna Company
    Sr. Network Engineer
    Coventry Health Care, An Aetna Company Jul 2004 - Oct 2012
    London, Gb
    Promoted to Network Engineer in recognition for my work on the design and installation of our new Tier IV corporate data center.Designed and installed the new data center using the Cisco model of a three-tier network infrastructure (core, distribution, access). This included the latest state of the art switches and routers with a ten-gigabit backbone and full redundancy at every level. Identified the most appropriate of the available tools to monitor and analyze network performance to proactively determine network issues and perform capacity planning. Developed policies and procedures for the Networking team.Designed, built, installed, and managed all network hardware for over 30 corporate sites, including 5 data centers, as part of a distributed network engineering team to include switches, routers, firewalls, DNS servers, proxy servers, intrusion detection and prevention.
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  • Coventry Health Care, An Aetna Company
    Network Engineer I
    Coventry Health Care, An Aetna Company Sep 1999 - Jul 2004
    London, Gb
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  • Coventry Health Care, An Aetna Company
    Supervisor- Lan Administration
    Coventry Health Care, An Aetna Company Oct 1994 - Sep 1999
    London, Gb
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  • Napersoft
    Lan Administrator
    Napersoft Jun 1992 - Oct 1994
    Naperville, Il, Us
    Manager Novell file servers and all PC's.
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Michael Deck Skills

Disaster Recovery Data Center Sharepoint Active Directory Visio Networking It Management Sdlc Citrix Integration Enterprise Architecture Troubleshooting Vmware Unix Iis Windows Server Itil Servers System Administration System Deployment Microsoft Exchange Sql Cisco Technologies Microsoft Sql Server It Strategy Vmware Esx Dns Windows Sccm Tcp/ip It Service Management Solution Architecture Vpn Linux Business Continuity Bmc Remedy Group Policy Routers Firewalls Wsus Backup Exec Network Administration Solaris Network Design High Availability Operating Systems Red Hat Linux Network Security Cloud Computing Lan Wan

Michael Deck Education Details

  • Northern Illinois University
    Northern Illinois University
    Computer Science

Frequently Asked Questions about Michael Deck

What company does Michael Deck work for?

Michael Deck works for City Of Phoenix

What is Michael Deck's role at the current company?

Michael Deck's current role is Network and Systems Engineering Manager | SOC/NOC | IT Infrastructure | Network Engineering | IT Operations | ITIL | ITSM | AWS Certified Cloud Practitioner.

What is Michael Deck's email address?

Michael Deck's email address is mi****@****lar.com

What schools did Michael Deck attend?

Michael Deck attended Northern Illinois University.

What skills is Michael Deck known for?

Michael Deck has skills like Disaster Recovery, Data Center, Sharepoint, Active Directory, Visio, Networking, It Management, Sdlc, Citrix, Integration, Enterprise Architecture, Troubleshooting.

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