Mike Deising Email & Phone Number

Milwaukee, Wi, Us

Woonsocket, Ri, Us

Led product & service development team responsible for building pharmacist-delivered primary care services- Established 3-year roadmap for pharmacist-led clinical services with line of sight to $20M+ in operating margin- Defined digital-first operating model with goal of increasing performance by 50% and defined corresponding technology roadmap requiring significantly less capital investment to deploy incremental services- Launch D2C and B2B birth control prescribing service across 10 states after aligning stakeholders across operations, marketing & sales, analytics, IT (Epic), finance, and clinical- Led product commercialization efforts resulting in incremental 16.5M covered lives starting year 2

Woonsocket, Ri, Us

Led product development team responsible for building and launching retail health service capabilities via strategic investments and partnerships- Re-imaged 3 traditional CVS/pharmacy locations into care delivery focused stores (HealthHUBs); based on initial results ~1,100 CVS/pharmacy stores converted to the new format- Developed strategy and implemented new in-store colleague role contributing to 3% increase in front store sales, 6% pharmacy prescription growth, 20% increased clinic visits and customer satisfaction increase of 500 bps; scaled role to ~1,200 FTEs- Designed and implemented B2B gaps in care program targeting ~20 Stars quality measures for Medicare and commercial health plan patients resulting in ~7% incremental gap closure rates

Woonsocket, Ri, Us

Led 20 FTE team responsible for innovating and managing prescription fulfillment workflows and processes for CVS/pharmacy (scope included inventory management, production, and drug cost management processes)- Deployed therapeutic interchange program that migrating customers to lower cost alternatives with improved margins; initial solution improved operating margin by $80M in 2018 with incremental $50M in 2019- Delivered on portfolio of cross-enterprise operating efficiency programs resulting in run-rate cost reduction of $39M and established roadmap to capture additional $50M via subsequent initiatives over following 3-year time horizon

Woonsocket, Ri, Us

- Launched new and enhanced digital products, including mobile payment and pickup solutions, resulting in streamlined pharmacy pickup experience- Developed go-to-market strategy to launch standardized pharmacy Home Delivery program in ~1,500 stores, including enhanced system capabilities, store readiness activities, and customer facing touch points- Analyzed hours of operations across the 10,000-store fleet and implemented modifications resulting in $25M savings while improving open hours to better match customer demand

Woonsocket, Ri, Us

- Led pharmacy workflow assessment and solution development to minimize impact of suboptimal patient and prescriber communication ($20M margin annually)- Diagnosed Pharmacy scheduling current state processes resulting in multi-year roadmap for newly created workforce management team

Chicago, Illinois, Us

- Grew service line from 1 to 10 team members that served 14 clients while achieving over $5 million in annual net revenue- Refocused internal service offering’s strategy resulting in a 100% increase in client net revenue and reduced internal investment for conducting client opportunity assessments by 50%- Saved a Midwest health system $2.2 million by simplifying billing practices, correcting erroneous claims, and fixing broken processes

Chicago, Illinois, Us

- Identified gross revenue of $18 million for a 2-hospital health system by modeling payer contracts, current hospital price lists, and expected patient populations- Identified and presented financial and quality improvement areas to clinical departments and hospital executives- Designed SaaS application for newly established service line allowing users to query, monitor and report complex hospital financial data

Chicago, Illinois, Us

- Improved client hospital collection rates from 1% to 3% by identifying new revenue streams- Performed trending analysis on over 100 million historic claims to predict future claim variation and revenue leakage

Chicago, Illinois, Us

- Benchmarked client hospitals against Medicare guidelines and best performing peer hospitals- Created Microsoft Access database to track the auditing of 6,000 Medicare claims across a 20-facility health system resulting in repayment of $10 million