Managed an assignment of Enterprise level accounts totaling 1.1 million dollars in annual billing, withresponsibility for the renewal and increase of these accounts ensuring the customer’s needs are being met throughtheir Blue Book program

Performed comprehensive on-boarding for new customers of a leading provider of web-based commercial construction solutions, with responsibility for ensuring clients across the U.S. are fully able to utilize a wide range of technology to enhance their operations, business development, and workflow processesWorked with dissatisfied customers to maintain relationships, including obtaining a renewal from a major client valued at more than $50,000 through a comprehensive demonstration that re-established product value and prevented a pending cancellationProvided current and prospective customers with customized presentations of a full suite of networking and contract management software to assist sales personnel in securing new business opportunities, generating more than $100,000 in new business over a one-year periodCoordinate with business development consultants and regional sales managers to ensure all contract and billing-related matters in the Pacific Northwest region are progressing smoothlyParticipated extensively in the testing and launch of a new web-based project and document management product, with responsibility for identifying and combatting bugs and improving the overall user experience by adding and tweaking a wide range of features

- Generated new business in a territory covering the State of Arizona through extensive cold calling and renewal of free listings in the company’s print publication - Set up meetings between in-territory sales representatives and potential customers relating to the company’s online marketing, networking, and recruitment tool, closing sales directly over the phone when possible

- Provided market research to generate potential leads for the company’s sales personnel, with responsibility for researching a variety of construction industry websites and updating account information in various internal programs- Collected contact and service information relating to potential clients, and performed analysis to determine the most promising leads for sales personnel- Trained new employees in a full range of company policies and procedures