My career includes over 20 years in the retail/distribution sector, starting as a store associate at Office Depot and working my way up to leading Technology Product Merchandising and Marketing, a $4B part of what was Office Depot's $14B revenue. I worked in stores (US and Canada), worked warehouse freight (still maintain forklift certification) and have held roles as VP, COO and CFO in the retail/distribution sector. My experience landed me a role with a great leader at Verizon Business to lead the newly formed Retail Vertical Target Marketing group. Retail has always been in my blood and after my retail work for others, I turned my attention to working to build a new retail model based on transactional cost supremacy to win in bid markets, founding three startups and developing a cloud based SaaS system. This work turned into a career change to work in IT and in 2015, joined Comerica, Inc. to help them transform themselves to the cloud, developing the company's digital business transformation office. The highly successful venture led to joining FIS to help them with their transformation. From there, I joined ACS (Innova Solutions) as their Global CIO/CISCO to lead the organization through a complicated re-building of their global IT. At Innova, I led the development of a "platform" strategy and drove the partnership with Salesforce, Microsoft and Oracle, implementing Oracle Cloud Infrastructure, Oracle HCM and ERP - transforming the company's IT in less than 12 months to a modern and scalable integrated platform of platforms. The transformation lowered costs by more than $7M annually and partnered with the top Ai capable partner - Oracle, leaving the company demonstrably better and well positioned for continued success. I am currently again running my own small business, McLaughlin Moore. This time as a LLC. and establishing myself as a transformation and cloud advisor to companies looking to achieve stellar success in record breaking speed. My focus today remains cloud coexistence transformations and leading the infrastructure to application AI transformation - preparing companies to leverage AI and make the leap from Artificial Intelligence to human centered, SaaS delivered, Augmented Intelligence. I believe that AI will make it possible to tackle problems that we have lacked capacity to tackle before by giving our people capacity to do more. What matters most is what you do next. I am Mike Dietrich, nice to meet you.
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FounderMclaughlin MooreHolly, Mi, Us -
CioMclaughlin Moore Sep 2023 - PresentHolly, Michigan, United StatesCIO-At-Large. Small Business Owner. As a CIO, leading AI adoption and Business transformations Advising companies on the process to adopt new technologies, especially AI transformation adoption. The lessons learned from successful and sustainable technology adoption and transformations align with the foundational work to scale the use of AI in organizations of all sizes. No need to fear AI, learn to adopt it.
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Global Chief Information OfficerInnova Solutions Jun 2022 - Sep 2023Duluth, Georgia, United StatesGlobal Chief Information Officer and Chief Information Security Officer, leading the Global IT organizations for Innova Solutions, including Global Risk and Compliance, IT Operations, Cloud and Data Centers, Development and Engineering, Applications and Product management, IT Strategic Solutions and Innovation, IT Program Management Office, and the Office of the CIO. The Global IT Organization included teams operating in India, Singapore, Taiwan, Australia, Europe, UK, US, and Mexico.Transformation Architect of the company's platform strategy that required the evaluation of our security, risk, and operations frameworks to create an integrated IT, Security and Risk framework across the global organization. As part of the transformation strategy, led the evaluation of all major SaaS ERP systems and the final selection of partners based on their integration, security, and risk frameworks. Led the development and implementation of SaaS ERP/HCM plans, including an innovative framework to guide finance and HR teams through implementation and create new ways of working that leverage the capabilities of modern technologies. Developed policies and framework to enable the adoption of generative Ai safely and securely. The strategy modernized the entire IT stack and eliminated over one hundred applications, reduce the IT run rate costs by >$7M annually, made a demonstrable reduction in our cybersecurity attack surface, and created new controls to meet our risk tolerances and appetite. As part of the global IT strategy, completed the elimination of the company's technical debt by analyzing application ecosystems, replacing them with SaaS platforms and eliminating out of compliance applications. Also designed, developed, and completed a holistic cybersecurity transformation strategy to consolidate multiple Global IT environments into a comprehensive defense in depth design. -
Fis It Group Executive - Global Chief Technology Digital Office - Tech Next Transformation CenterFis Jun 2021 - Jun 2022Holly, Michigan, United StatesExecutive leader in the Global Chief Technology Digital Office. Executive in charge of the Transformation Center and the Modernization and Innovation Studio for the Tech Next transformation program. Tech Next is the largest program FIS has ever executed, with a total investment of over a billion dollars. The Transformation Center’s primary task was to orchestrate the modernization of over 50% of the company’s strategic financial platforms to enhance the effectiveness, security, risk framework, financial efficiency, and client experience of the company’s strategic platforms. Equally important, the Transformation Center developed the cultural framework for talent infrastructure necessary to sustain digital transformation into the future and adopt new ways of working that optimized business processes. -
Senior Vice President, Director Cloud And Infrastructure EngineeringComerica Bank Feb 2017 - Jun 2021Auburn Hills, Michigan, United StatesLed Cloud and Infrastructure Engineering operating in a multi-cloud (AWS, Azure, M365.) and multi-production environment. Responsible for the design, planning and implementation of technology transformation and technical debt reduction programs aligned to Comerica’s Tech Vision 2020 strategy. Successfully led Comerica’s Technology GEAR UP (2017-2018) (Growth in Earnings and Revenue Program), that transformed Comerica’s technology capabilities, ushering in the company’s cloud program. Led the design, development, and implementation of IT and Business transformation, establishing platforms in Azure and AWS and migrating over 160 applications, representing over 56% of Comerica’s total application estate to the cloud in less than 14 months. Led the creation of Comerica’s NIST, COBIT, PCI, ISO, SOC, based cloud security framework and controls that accelerated Comerica’s secure, compliant journey to the cloud. Lauded by Federal Reserve Board as ‘best practices’ for banks. Founded Comerica’s Digital Business Transformation Office (DBTO). Developed the cloud-factory approach to accelerate movement to the cloud in a highly controlled, compliant, and secure manner. Led the cultural shift to holistic value stream management and the adoption of a change methodology framework that accelerated the creation of new ways of working. Led the implementation of Equinix Cloud Exchange, planning, development, and implementation of Comerica’s secondary production co-location environment to meet Federal Return to Production mandates. Executive leader of Comerica’s Technology Debt Reduction (TDR) program (2019-2020) that successfully remediated over 2K TLCM non-aligned components, reducing the company’s TLCM risk from Very High to Low in less than 12 months. During the same period, completed the uplift of all major infrastructure platforms: servers, storage, network, and mainframe. -
Chief Executive OfficerMclaughlin Moore Aug 2012 - Feb 2017Jackson, Wyoming, United StatesMcLaughlin Moore, Inc. was founded as a private investment holding company that specialized in creating or developing start-up businesses to extract value through the sale or monetization of proprietary processes and technologies. Investments included a boutique digital transformation consulting group with deep expertise in change leadership and creation of sustainable digital and cultural transformation, and companies operating in the Federal, State government markets providing products and services via cloud-based platforms using intelligent automation and governed by a proprietary transactional cost supremacy operating model, leveraging SaaS ERP/HCM platforms to extend the methodology throughout the organization. CEO and Founder.
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Chief Financial Officer / Chief Operating OfficerTroxell Communications Jan 2010 - Dec 2012Phoenix, Arizona AreaSelected by the CEO and AEB Investors to modernize and turn around a privately held education product distributor. Accountability included operations, finance, marketing, direct sales, and IT. • Delivered New System Platforms (SaaS ERP, HCM, CRM, and Virtual Warehouse)• Re-negotiated Loan Covenants and private party investment instruments • Accelerated Free Cash Flow from operations and Expanded Strategi Supplier Participation • Introduced Value Stream teams and streamlined Operations.• Improved Transparency in reporting and financial performance• Optimized Systems for use in increasing sales penetration.• Delivered New Sales and Operating Planning System
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Vice President, Operations And MerchandisingSchool Specialty Jan 2007 - Jan 2010Appleton, WiRecruited by the CEO and President to turn around the existing parent business and consolidate acquired companies to form an omni-brand education supply distributor. Led merchandising, supply chain, direct-sales, operations, and marketing. Developed the strategy and led business transformation and turn around activities that created new ways of working, leveraging the introduction of a SaaS ERP/HCM. integrated business intelligence practices and streamlined operations from multiple locations to a single organization aligned through standard operating model value streams.• Increased GM$ by 125%• Increased Cash Flow from Operations by 30%• Reduced Transactional Costs by 50%• Decreased Inventory by over 20%• Reduced headcount by 30% and re-aligned operations• Introduced LEAN Six Sigma to Merchandising, Marketing and Operations• Optimized global sourcing and contract manufacturing through extensive direct redesign of supplier base in China and US. -
Director, Vertical Target MarketingVerizon Business Jan 2005 - Dec 2006Greater New York City AreaExecutive level position that reported to the EVP of Vertical Target Marketing. Led the creation, development, hiring and direction of a high performing team of retail and data scientists to accelerate sales growth and retail market success. Total time to launch from ideation to first sales success-90 days. -
Vice President, Merchandising/MarketingOffice Depot, Inc Jan 1993 - Dec 2004Delray Beach, FlKey executive level position that reported to the Chief Merchant and the CEO to lead the on-going transformation of merchandising and marketing across four technology merchandising divisions. Led merchandising and marketing strategy, talent development and the launch of modern technologies and services, including one of the largest ERP/HCM conversions attempted at the time, converting Office Depot’s proprietary systems to Oracle ERP/HCM. Led a team that totaled over 150 associates, in multiple countries and accounted for more than $4B in annual sales. Accountable for sales across all channels: retail stores, e-commerce, and direct sales. Worked directly with sales teams to introduce new products, integrate delivery capabilities, and leverage strategic partnerships to grow sales. Career started Office Depot as an hourly store associate, rising through the ranks. Key Contributions to Office Depot’s historic growth:• Built high performing teams and led recruitment and development of associates.• Introduced an achievement-based framework to accelerate transformation and growth.• Led omni-channel launch of all innovative technology products and services. • Led strategic partnerships with Microsoft, HP, Samsung, Nextel, Sprint, Verizon, AT&T• Led Office Depot Ventures and successful investments in innovative technologies.• Led the Office Depot brand relaunch in Canada.• Led the enterprise-wide Oracle ERP/HCM implementation and business transformation. • Led New Store design (US and abroad) and new store-within-a-store design and implementations.• Led the development of the direct-ship to store ‘virtual cross-dock’ supply chain.• Led Office Depots merchandising groups in GM$ achievement consistently year over year.• Achieved highest honors from Office Depot’s board for business successes. -
Non-Commissioned OfficerUnited States Air Force Nov 1976 - May 1985Global• Honorable Discharge. • Non-commissioned officer of the year, 1984.
Mike Dietrich Education Details
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Business Administration, Management And Operations -
Marketing Innovative Technologies -
Marketing Innovative Technologies
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History
Frequently Asked Questions about Mike Dietrich
What company does Mike Dietrich work for?
Mike Dietrich works for Mclaughlin Moore
What is Mike Dietrich's role at the current company?
Mike Dietrich's current role is Founder.
What schools did Mike Dietrich attend?
Mike Dietrich attended University Of Michigan - Stephen M. Ross School Of Business, Harvard Business School, Harvard Business School, Oakland University.
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