Mike Diller Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Co, Us

Manchester, Greater Manchester, Gb

Manchester, Greater Manchester, Gb

Identity and access management

Manchester, Greater Manchester, Gb

There is an extended gap in my formal work experience which is from an extended work and travel opportunity abroad. My wife and I were offered a once in a lifetime opportunity to work for a chef in Italy on a farm to table project where we helped conduct cooking classes, maintained an organic garden, and catered to guests in villas in the western part of Umbria and southeast part of Tuscany. We also took advantage of this time to explore other parts of Europe, as well as Morocco and South America, and a cross country trip across the United States. Following our return in 2020, a fair portion of the year was spent studying for IT certifications in order to help transition to an IT related career path from hospitality.

Created, revised, and implemented operating procedures and standards of service. Additional responsibilities included exercising fiscal and operational controls, customer service, and staff oversight-Controlling labor, food, alcohol, and other operational costs to maximize profitability and meet company standards. -Profit and loss accountability, inventory audits and purchasing, forecasting, reporting, and data analysis.-Employee and vendor management, scheduling, training, and development, including developing training materials and creation of process and inventory documentation

Orlando, Florida, Us

-Profit and loss responsibility, managing labor, food, alcohol and other operational costs to meet company standards and maximize profitability. -Managing, scheduling, training, and developing employees while building large (40+), high functioning teams-Responsible for the development and implementation of high standards for service and operation -Creation and development of training and process documentation-Establishing and managing vendor relationships-Inventory management and purchasing -Weekly sales forecasting, daily reports, and analysis-Consistently met company established goals for sales, profits, and customer satisfaction-Established sake and japanese whiskey programs

-Built and developed large staffs of 30+ to increase efficiency while defining, implementing, and improving service standards in order to achieve higher overall customer satisfaction and drive sales-Daily sales reports and analysis, cash handling-Managed various operational costs to help maximize profitability, including purchasing and inventory audits-Responsible for staff development, including scheduling, training, performance reviews, and continuing education-Increased sales 20% year over year from 2012-14, and was on track for the same in 2015

Wilmington, North Carolina, Us

Responsibilities included, but were not limited to: project post-production, logging footage video, video editing, visual effects, motion graphics, image and video optimization for print, optical, and web delivered media, using primarily Adobe CS tools, as well as delivering industry related consultations

Designed and built primarily Flash-based online real estate media galleries including early implementations of streaming video; editing and optimization of photo/video for web delivery as well as light web design using Adobe CS tools